Not a happy bunny at all!!

[Smoothound]

Let's just say I have spoken to Keith on the phone now, more by accident than design admittedly, and I am awaiting developments

Once wheels have turned and the Post Office has done it's worst with the ESC, I will post a follow up to my initial rant

OK update time kiddies

I have a brand new ESC in my grubby paw, thanks LHS and Robbe

The story from the shop is that the jury is still out on my servos(Why replace ESC FOC then? Just hoping I'll go away I'd guess) and that I should be pleased with what I have got but I'm still £120 out on my servos through no fault of my own

I won't go into the whys and wherefores of the reasons I was given for no servos but suffice to say it appears to be assumed that I am thick or a complete Noob( No offence to Noobs!!) and that I connected the wrong battery, the battery reversed polarity(impossible as I use Deans not 4mm round connectors or something else totally my fault. None of this is true as the thing had been hovering fine up until the pause for tail rod adjustment...

Thing is I was told that Robbe often honour own fault repairs but at a cost to punter. I have a new ESC no cost to me so obviously the fault is the ESC not me or they would now be trying to get money out of me???

If anyone cares to comment on this thread from Robbe, I'd be interested as all the information I get is obviously 3rd hand but it is as I was told nothing added or taken away.( I know your reading as I wouldn't have talked to Keith on the phone if someone hadn't have pointed him this way )

I'm curious now as to how this would have been handled by the other Align distributor as they only have 2% of the Align market.

[LipolyGone]

To be honest Phil I bought my Trex 500 CF via Mrmodels & it was a robbie UK kit with the receipt ticket inside. On building it I had an issue with a missing swash ball so I posted here on the forum & sent an email to keith at robbie UK. Well I'm still waiting for that return email from robbie uk. Luckily the better half of the Align UK operation contacted me aka Bob J of skyline models & sorted me out even though it realy wasnt down to him but due to his close ties with the company he felt he could help good on you Bob shame on you keith.
It's about time robbie UK lost their Align franchise in my opinion if this is how honest people such as yourself get treated Phil your well out of pocket through no fault of your own
Martin

[jimheli]

hi mate replace ESC FOC then? , i think , what els could be the reason , & if that's the case ,if i were them id get it sorted fast as this type of advertising is not good really, hopefully you get the right result mate lol

[Smoothound]

Shows how well thought of the Align ESC really is. I've auctioned it twice on eBay and not a bite of any description

Wonder if Robbe/LHS will refund me the cost of the poxy thing