Appalling service and attitude to customers! Peterborough Model Shop

[andylinney]

if u want to get technical cambs flyer if it is a manufactural problem then it is the manufacturers obligation to deal with that problem not the retailer and like u said paul told you this so stop getting your knickers in a twist and send it back to the supplier. With facts like that trading standards cant do anything coz the owner told you what to do

Ha Ha, getting technical Jacko?

Ok mate let's get technical - all of the following sections are direct copy/paste from the Citizens Advice Bureau information system known as Advisernet...

Manufacturers and warranty companies

Retailers may occasionally state that the buyer should contact another party, for example, the manufacturer of the goods or the warranty company, to obtain her/his redress. However, in consumer law, if there is a breach of the contract, it is the seller who is strictly liable to the buyer. Only a manufacturer who is also acting as a direct seller will have any obligations under the contract of sale.

A client may wish to contact the manufacturer if, for example, it has provided a guarantee which includes a provision which would resolve her/his consumer problem, as the client can take action for breach of contract if the provisions of her/his guarantee are not fulfilled. The client may also want to consider contacting a warranty company, if the circumstances in her/his case mean that s/he will get a more satisfactory outcome by this means.

Technical enough for you?

[Mike W]

wow !!! must be Wacko's time of the month lmao ... Just wish he would have had the balls to name his shop .. we could have all paid it a visit when up that way ....internet geeks .. hmm I married with kids and a good job thx .. If that make me a geek then so be it .... If meeting people offa this forum and attending heli events and pushing the hobby forward ... then so be it , guilty of geekdom again ...I have met some top lads offa this forum and thru flying heli's .. from beginners to sponsored pilots ...One thing we all have in common is the love of the hobby and the willingness to pass on knowledge .. If you speak to some of the 3D guys they are more than happy to help people out with what to do and why ...

As for jealous ... hmm me thinks not .. from the tone of your post it sound more like YOU!! are jealous of a fun loving community that we have here ...

[Delta7]

You don't have to read this thread Martin, if you think it's boring !

[Mart61]

Yeah I know

[cambs flyer]

LOL So you managed to find a photo of the guy then Martin, well done mate.

[Delta7]

Lol !

[spukemonkey]

cant be him looks too cool lol. i want that look seems i am a geek

[Mart61]

LOL So you managed to find a photo of the guy then Martin, well done mate.

PMSL!

Hey, I'm not having a pop or trying to hijack your thread buddy. Just think this could go on forever and not be resolved, at least without face to face discussion in the shop.

Even then both parties are going to be on the defensive so I doubt whatever issue exists will be sorted.

Sorry - just my opinion.

[cambs flyer]

LOL, I've been losing the will to carry on since page five, lol no seriously this guy has only dug a deeper hole since he started, and finally he's true nature emerged, but guy's I agree it has become tedious due to the mentality we've been exchanging messages with, so lets agree on that, but for the moral ground it was worth continuing as I knew he'd finally end up insulting the lot of us and lets face it he didn't disappoint.

Lets ask admin to close this thread off now, it's served it's purpose, had some great support with some surprise reactions from a newbie who ever he could be.

This has been one name and shame that won't be forgotten for a while I'm sure.

[Mart61]

I think you're right and, if you know what I mean, now would be a good time to close the thread and walk away...

No good will come of letting it run IMHO. And you can close it by having the final say and click the button that says something like "close this thread after reply is posted"

[cambs flyer]

PMSL!

Hey, I'm not having a pop or trying to hijack your thread buddy. Just think this could go on forever and not be resolved, at least without face to face discussion in the shop.

Even then both parties are going to be on the defensive so I doubt whatever issue exists will be sorted.

Sorry - just my opinion.

Totally agree my friend, that's why I've asked admin to close this off, enoughs been said and no middle ground will ever be found with them.

It's been a live and learn and avoid learning curve I won't forget in a while, that's for sure.

[andylinney]

[Mart61]

Love it!

[cambs flyer]

OK guys enough now LOL, you crazy bunch of buggers.