[quote=kevinh;89722]i popped into midland once to collect an order instead of it being delieverd, not kidding i see the internet orders from 1 weekend it must have been around hundred and fifty orders, so with this in mind i dont think they do a bad service at all,
same as revolution, skyline, fast lad, for that matter, tried heli bits as well good service from all companies, no complaints so far.[/quote]
LOL you see though ???? The whole point is they are doing more business than they can deal with so instead of expanding and developing their business they are letting further sales slip away.
Happens a lot with small business when it gets beyond their ability to cope.
Imagine if Starbucks or Bodyshop or Virgin did that ????
It's sad that what you're basically saying is feel sorry for them, and accept poor service....the poor buggers are making as much profit as they can , be patient and let them....!!!! :rolleyes:
difference with Fast Lads is they tell you if they haven't got it and tell you when it will be in. Then I can make an informed choice. Generally 50% of the time I'll still place the order BUT I will come back. Midland have lost my business until I have tried everywhere else. I don't like being told they don't have it AFTER I have paid because it means I can't shop around elsewhere. They have my money locked in and i think that's a cr4p thing to do and annoys the hell out of me.
same as revolution, skyline, fast lad, for that matter, tried heli bits as well good service from all companies, no complaints so far.[/quote]
LOL you see though ???? The whole point is they are doing more business than they can deal with so instead of expanding and developing their business they are letting further sales slip away.
Happens a lot with small business when it gets beyond their ability to cope.
Imagine if Starbucks or Bodyshop or Virgin did that ????
It's sad that what you're basically saying is feel sorry for them, and accept poor service....the poor buggers are making as much profit as they can , be patient and let them....!!!! :rolleyes:
difference with Fast Lads is they tell you if they haven't got it and tell you when it will be in. Then I can make an informed choice. Generally 50% of the time I'll still place the order BUT I will come back. Midland have lost my business until I have tried everywhere else. I don't like being told they don't have it AFTER I have paid because it means I can't shop around elsewhere. They have my money locked in and i think that's a cr4p thing to do and annoys the hell out of me.




cheers
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