phoenix online help

[jimrobertson]

I've finally took the hint from this site about buying a sim and have just got phoenix.

Problem is when I try to go online I get an error message saying master server not found.

any help please

I have set up firewall to allow phoenix but thats all I've tried

thanks in advance for any replies

[Flat Eric]

At the online sign in have you ticked the box for automatically open ports on my router?

Eric

[jimrobertson]

Cheers eric tried that but it still gives me the same error


anymore ideas?

[Flat Eric]

Are you trying to join a session in europe? as i struggle to join any outstde europe.
Can you start a session online??

Eric

[jimrobertson]

no can't get online

the MASTER SERVER NOT FOUND

[jimrobertson]

cant create a session either

[CookieMan]

It sometimes happens on Phoenix mate, could be due to the overloading on Phoenix servers. Keep trying, it will work - rest assured. If you've opened up the ports and allowed forwarding... that is pretty much you can do from your side, as a user.

Don't give up on it

[Flat Eric]

In the mean time welcome to the forum.

Eric

[jimrobertson]

Sorry for sounding stupid but what do you mean buy If you've opened up the ports and allowed forwarding...

[CookieMan]

Sorry for sounding stupid but what do you mean buy If you've opened up the ports and allowed forwarding...

That's alright...

When a system runs or attempts to execute an ONLINE/networking application - email, game, simulator etc., it uses a specific port on your machine.

Think of a port as an apartment inside a building complex. When you send email, that's apartment (or port, in this case) 25 (usually).

The problem is, when are setup behind a router, your computer is not directly visible to the rest of the internet. This is due to the NAT function of the router. This is normally a good thing unless you want "the internet" to initiate a connection to your computer - say because you're running a game server.

Therefore, routers have the interim capacity to assign specific port numbers in the router and have it connect back to a port number on your computer that's sitting on the private network. You may hear the term tunneling, or redirecting, and that's largely what this is.

Opening ports may be dealt differently with various routers. (Although there are more ways, which Im not completely sure of) the usual two are:

* Always open: The port on the router is always open, and always pointing to a static IP address. Here, the issue is, if your PC's IP changes, you have to change the router setting.

* Port triggering: This is a dynamic way (not permanent) to open a port in which the port is closed, until your computer starts up that program. This then "triggers" the router to open the port.

So, essentially, to answer your question - opening the ports gives your system a full-on access-2-way-ticket hrough the router to go online on the simulator, in a networking mode (online-multiplayer).

Hope it helps...

[jimrobertson]

so how do I open port

what you said is a bit much for my brain to handle

[CookieMan]

When you click on Multi-player --> go online --> a box will open up; At the bottom of the box, there is a small checkbox that states "Automatically open the ports on my router" - select the box to the left of this statement.

Pretty much that what you can do.

[jimrobertson]

thanks

[spunkmyer]

Long shot here but have you updated to the latest version of pheonix to match the latest server version.

[jimrobertson]

don'T know i only got it 2 days ago