New version available

[coptermanic]

OK An update:
The 3.0 disk arrived from Phoenix - thanks guys - and after uninstalling the old version. I installed the new one off the disk.
But the same still happens. I cannot update from version 'n' to 'p'. So it must be a computer snag. So I am a bit lost again......

[asomaro]

Mike,

You're not alone mate, I also used the disc to update when the new version 3 came out. Since then all the updates have been fine until going from n to p - all that happens is that it tells me there is a new version, I load it, it says the download has completed and that Phonix will close to allow the update, phoenix re-sets and I get the same message saying that I have a newer version.

It just ain't happening for me - I've tried half dozen times now on two different machines (both windows 7) with no joy, so I'd be interested to hear what the phoenix lads have to say!

Cheers,

[Tim Procter]

Email to tech support.

They are very good with replies.

[ModelGuard.Com]

It could be that a windows service or start up porogram is causing interferance with the process. If your feeling brave you can turn off certain services and startup programs to see if it makes a difference. type 'using system configuration' into the help box and read all about it

[coptermanic]

Simon, sorry to hear you are getting similar issues.
Tim, I emailed them and we had a few exchanges whiuch culminated in them sending me the latest disk, which still needs the 'n' to 'p' uodate. I continue to have the same problem.

[Kozmyk]

Simon, sorry to hear you are getting similar issues.
Tim, I emailed them and we had a few exchanges whiuch culminated in them sending me the latest dick, which still needs the 'n' to 'p' uodate. I continue to have the same problem.

Fnarr!!!

[coptermanic]

At last........



After running through the "Permissions" and "ownerships" stuff in Vista, suggested by Madcowz, it has finally updated. Phew..........

[Kozmyk]

Yay! Result.
Glad to hear it.

[coptermanic]

May not have much skill, but I am persistent...LOL