New version available

[coptermanic]

Update on my 'updating'

Here's what is now happening:
downloads the n to p update
transfer update - installs
completed download
exits and reloads, but with the n version still there.

[coptermanic]

This is getting beyond a joke now.
More attempts at update, every time a failure. So I sent an email to Phoenix support and this was their response:
It is possible that your Phoenix installation folder, or your My Documents/PhoenixRC folder (where your settings are stored) have been set to "read only" by your operating system, and this is preventing the update from being installed.

Please can you try the following:

- Open your C:/Program Files folder
- Right-click drag the "PhoenixRC" folder inside onto your desktop, and choose "Copy here" from the menu that appears
- Delete the original "PhoenixRC" folder from inside your Program Files folder
- Right-click drag the "PhoenixRC" folder back from your desktop into the Program Files folder, and choose "Move here" from the menu that appears
- Please try installing a new model again from your updates menu

Despite being the Administrator of this laptop, I get an "access to folder is denied" box, so cannot do any of the above instructions, and I cannot see what copying a folder and putting it back will do either.
Seriously considering deleting the whole lot. 3.0 et sec has been a series of failed and/or awkward updates and crashing programs. Disappointed.
ps I am on Vista.

[Madcowz]

Ah the good old Vista/7 permissions.
try:

Change the permissions and take ownership of your files and folders | Windows Vista, XP and Windows 7 Tutorials

[p4ddy]

mines worked on third attempt

[coptermanic]

Ah the good old Vista/7 permissions.
try:

Change the permissions and take ownership of your files and folders | Windows Vista, XP and Windows 7 Tutorials

Thanks, will give anything a try...

[gorber]

Here's what is now happening:
downloads the n to p update
transfer update - installs
completed download
exits and reloads, but with the n version still there.

Mine did this on one of the earlier updates. I had to uninstall the program completely and had to reinstall it from the disc before it worked.

Of course all my settings were lost.

[coptermanic]

And now, the final hassle.........the phoenixrc folder has been deleted from my Program Files, and I have no idea how, cos I didn't do it............

[coptermanic]

...but when I plug the TX in, the game starts??????????????? WHAT IS GOING ON?????????? version 3.0n, of course??

[coptermanic]

After another shut-down, I do some searching and have found the folder. have repositioned it back in Program Files, and now trying the "take ownership" link from Madcowz.......


.....and no difference. No new update. Does exactly as previous and stays with the n version.

[robgt]

Have you emailed phoenix to explain you issue, they would try to help, I'm sure?

Cheers,
Rob

[Kozmyk]

I've had Vista refuse me permissions before.
Seems it can happen almost at random.
That "take ownership" link is a good one.
I had to figure it out for myself when it happened to me.

As for Phoenix, MOST of the updates have gone in pretty smoothly but on the "m" one I had some control issues and, in the end, I uninstalled and reinstalled fresh from the V2.5 disc then downloaded the latest 2.5 to 3"#" upgrade (mirror3 is fastest).
Control problems solved.
Since then it's upgraded fine, fingers crossed ...

[coptermanic]

I did the "take ownership" and "permissions" from the link supplied by Madcowz, but made no difference. And yes I have had dialogue with Phoenix CS, and they are going to supply me with a 3.0 DVD. Can't ask for more than that!!!
Just hope it works....LOL

[Gazzer1uk]

Mine uploaded fine but am on Windows 7 pro which is seemingly quite good.

Only issue I have noted though, after about 10 minutes or so I start to get stuttering graphics etc, now it might be my PC, but its quite predictable and I just wondered if anyone else had similar experiences?

Cheers,

Gaz

[kiwipilot]

I'm also getting stuttery graphics after the latest update
No settings are better than any others (same issues with both highest and lowest quality)
Hoping the next update will resolve this

[ModelGuard.Com]

me too