Kick Out...

[Sk8ergrl]

Hi Chemical, Remember me lol it gets me upset that we all have spent £80 on phoenix and they have not fully tested the software before dispatching to their customers. I use to be a software analyst my job was to make sure that all of our products were fully tested for months also analyse the updates in advance. Shame phoenix devs don't do that and let us find out how buggy it really is. That's a great idea Chemical sending them this link to the forums hopefully now they will understand how many people who are not happy as they stated on my reply.

[chemicalbro]

they said that many hundreds use online daily without problems.(find that hard to believe for a start)
its just total bull and they are trying to palm off their problems to the user, its easy to blame the thousands of different pc setups, but other software firms manage to get things like this working with no problems. EVERYBODY i speak to in online sessions get the problems reported here.
and i'm on practically every night for a few hours (whilst the soaps are on )
maybe hundreds do use it daily but hardly any of them report anything to phoenix... good or bad. so where they get their statistics i'll never know


considering the number of word of mouth sales this forum alone has generated for them they should maybe think about listening.

[Sk8ergrl]

Chemical could you check to see if you can see my session please its called Sk8ergrl and can you try to connect to it and let me know the results thanks x

[chemicalbro]

I can see it.
can't get in properly.
it connects to somewhere??????? it didn't change flying site to the one you were using my heli isn't visible, when i go to view session info it shows no users in the session.
when i disconnect it won't disconnect. and i had to shut it down.

but its probably my pc's fault as phoenix say (severe sarcasm there btw)

edit: restarted and tried some other sessions..... no joy.
the status bar when connecting doesn't even move.


out of the 7 sessions running only 2 have more than 1 person in them.
so chances are that the hundreds of daily satisfied users can't connect to those either

[Sk8ergrl]

what session are you in now i'll meet you in there

[Brian Gifford]

Well I just tried to join Sk8ergrl session, no joy. There's a session in the USA flying planks, and I got on straight away. as our transatlantic cousins would say, go figure.

[Sk8ergrl]

thanks Brian i'll try host again can you try it again please

[chemicalbro]

none
got sick of trying to connect
i finally got into 1 and it was the usual lagfest.

[Sk8ergrl]

ok thanks Chemical for trying this is getting stupid now I'm very fed up and sounds like all of you are too I hope this big update will sort that problem out

[Brian Gifford]

Sorry, Jayme. By the time I saw your message, you were gone.

[Sk8ergrl]

Thanks anyway Brian looks like phoenix is having major problems with its multiplayer for us in UK as you'll see my thread "phoenix crash" .

[chemicalbro]

but by the looks of it they are trying to say it is the fault of the users.
when clearly it is not.
they say its router settings etc etc.
so why is it you can get into a session then minutes later (after laggy sessions it crashes and kicks everybody out) you can't get into any, with no changes whatsoever to the setup on the pc.
as i said in earlier posts other software developers can manage to get online "play" working.

I go online a fair bit to play counter strike and people from all over the world can connect and play together for hours without issue. and CS is way more graphics intense than phoenix yet that works with no lag issues, or people being disconnected for no reason and I NEVER have trouble joining sessions on there.
so it can be done regardless of the users computer hardware.
blaming the users setup is the easy way to get out of shoddy programming