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  • Couriers are W******'s

    Been waiting for an item from eBay for a while. It was delayed partly because I paid via cheque and it tooks a while for the guy to get it and then even longer to clear

    So in the end the guy has his money and I should get my stuff...Nope!! So I ring him and ask what is going on and he says it's going out to you 24hr del on the 30/3/09 via TNT. OK I think no problem Still not here today so I chase him up and he gives me the tracking no and it shows:

    02/04/2009 07:20 CRAWLEY Out for delivery
    01/04/2009 07:32 CRAWLEY Out for delivery
    01/04/2009 05:34 CRAWLEY At delivery depot
    31/03/2009 18:47 SWANSEA Collection received in depot

    I phone TNT with the tracking no at 6pm today and they tell me the driver has tried to deliver it twice in 2 days but no one was here...BOLLOCKS!!! I was here at the time given yesterday as was my wife and 2 kids and today my wife and 2 kids were here No card was put through the door, nothing at all I then persue this with TNT and they say they can't tell me any more as the contract is actually with Interparcel not them and give me a number which I can't phone until 9am tomorrow

    Now theoretically if and when it finally does arrive they have failed to deliver inside the 24hr contract so myself or the sender should be able to make some sort of claim against them but how the f*** do you prove it?

    It also appears after speaking to the sender that they picked up the package a day late as is shown on the above tracking
    Phil
    "Be who you are and say what you think...
    Because those that matter...don't mind...
    And those that mind... don't matter"


    Blade 130x, Park Zone Mini Sukhoi, EDF F16 thingy, some Gliders and some broken stuff

  • #2
    i would go up the wall with them
    Taort 450 pro v2 fbl
    mz18

    proud owner of 2 egs

    sponsored by :

    KBDD International Pilot







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    • #3
      That's a bugger! Hope it arrives tomorrow!
      Martin

      Most of the Aligns, fair few Spektrum bits, bunch of Align & HiTec servos, OBE, VD & Bar.

      Comment


      • #4
        Originally posted by Mart61 View Post
        That's a bugger! Hope it arrives tomorrow!

        As you can imagine I am not holding my breath
        Phil
        "Be who you are and say what you think...
        Because those that matter...don't mind...
        And those that mind... don't matter"


        Blade 130x, Park Zone Mini Sukhoi, EDF F16 thingy, some Gliders and some broken stuff

        Comment


        • #5
          Yup 100% agree. The most annoying situatuin I find, is when they leave your £500 worth package with next door neighbour from hell you are feuding with, without any consent from the sender or the receiver!
          x 3

          Comment


          • #6
            Originally posted by sacko View Post
            Yup 100% agree. The most annoying situatuin I find, is when they leave your £500 worth package with next door neighbour from hell you are feuding with, without any consent from the sender or the receiver!
            How true!
            Brian


            More enthusiasm than skill

            And proud recipient of 3x sigpic

            Comment


            • #7
              Put Royal mail on your W******S list.
              Yes the big sigpic is coming back

              Comment


              • #8
                Originally posted by p4ddy View Post
                Put Royal mail on your W******S list.
                Used to be, but lately I have found their service spot on and seriously couldn't fault them.

                I send everything recorded though.
                x 3

                Comment


                • #9
                  i had similar with citylink bunch of barstewards ended up picking it up direct from the depot.

                  Comment


                  • #10
                    we had this crap a few weeks ago...waiting for wedding dress tracking said been deliverd to our address and sign for by a mr green never herd of him b4.... still waiting for it...... getting married next week




                    so she had one from the usa





                    Comment


                    • #11
                      Had to buy a washing machine a few weeks back... did it though Comet Fantastic service and for a few quid more you can get a delivery between the hours of 9am and 3 pm so it so it don't get in the way of school runs i hope more companys start this.

                      Clone-450 v2

                      RC Heli Master sim

                      Planks: Sukhoi SU26m/T-28 Trojan
                      /T-45 Goshawk

                      Proud owner of 1 EGS

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                      • #12
                        So, did your stuff arrive yet?
                        Martin

                        Most of the Aligns, fair few Spektrum bits, bunch of Align & HiTec servos, OBE, VD & Bar.

                        Comment


                        • #13
                          Nope now showing as out for delivery again

                          03/04/2009 07:36 CRAWLEY Out for delivery
                          02/04/2009 07:20 CRAWLEY Out for delivery
                          01/04/2009 07:32 CRAWLEY Out for delivery
                          01/04/2009 05:34 CRAWLEY At delivery depot
                          31/03/2009 18:47 SWANSEA Collection received in depot
                          Phil
                          "Be who you are and say what you think...
                          Because those that matter...don't mind...
                          And those that mind... don't matter"


                          Blade 130x, Park Zone Mini Sukhoi, EDF F16 thingy, some Gliders and some broken stuff

                          Comment


                          • #14
                            I'd call them up now, tell them (again) about your issues yesterday, give them your mobile number and ask that they call the driver and give him that, in case he's trying to deliver to the wrong house or something.
                            Martin

                            Most of the Aligns, fair few Spektrum bits, bunch of Align & HiTec servos, OBE, VD & Bar.

                            Comment


                            • #15
                              Originally posted by Mart61 View Post
                              I'd call them up now, tell them (again) about your issues yesterday, give them your mobile number and ask that they call the driver and give him that, in case he's trying to deliver to the wrong house or something.
                              Yeah, I have. I'm waiting now for customer services to ring me back with some sort of apology/reimbursement plan
                              Phil
                              "Be who you are and say what you think...
                              Because those that matter...don't mind...
                              And those that mind... don't matter"


                              Blade 130x, Park Zone Mini Sukhoi, EDF F16 thingy, some Gliders and some broken stuff

                              Comment

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