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**Si_B** · 26-02-2009, 12:44 PM

That might explain why i can never connect to a session anymore.

Be interesting to hear if someone knows how to solve it. I'm sure I could
connect through my home hub on an earlier version of Phoenix, but since
all the upgrades (lost count of which one I am on now), never managed
to join a session.

Cheers,
Simon

**Boggy** · 26-02-2009, 12:47 PM

i have never managed a success full conection with the home hub!! all ports open and nadda

**chally3** · 26-02-2009, 12:55 PM

Thats answered why I cant connect on a lot of the sessions, I've opened ports on my homehub aswell.

**HiltonSteve** · 26-02-2009, 02:27 PM

I have been using a Netgear DG834G router for a while now on BT Broadband and I have never had a problem connecting to Phoenix online.

Sounds like the a problem with the cheap hardware that BT give out, they did send me home hub quite sometime ago which i tried for about 2 hours and then gave up with because of the wireless range was crap and the software that they sent with it corrupted my PC. Never did much else with it though. Think I have thrown it away now!

**J3DI** · 26-02-2009, 02:40 PM

Originally posted by HiltonSteve View Post

I have been using a Netgear DG834G router for a while now on BT Broadband and I have never had a problem connecting to Phoenix online.

I take it you don't have BT Vision? Apparently some of the later netgear routers v3 onwards(?) have QOS so that might enable my Vision to work and allow me to connect to Phoenix on-line sessions as well. Think i'll send an email to BT support see what they say...

**J3DI** · 26-02-2009, 03:42 PM

OK, forget asking BTfor help, just had another play with the HH settings and managed to join a session! Lets see if it connects tonight though when it's busy

What i did:

Delete previous port fwd settings on BT homehub and start again.

1. Application Sharing - Supported Applications - Add New Game or Application
1.1 Give it a name 'PhoenixRC'
1.2 Protocol = UDP, Port Range = 9002, Trig Protocol = UDP, Trig = 9002
(Notice i've only fwd 1 port and not a range)
1.3 Click 'Add'
2. Select Home Network - then click device you'll use with your sim, if you use wifi then select your laptop under the wireless Connection list.
2.1 Scroll down to Application Sharing at bottom.
2.2 Select eg'PhoenixRC' from the drop down list, then click Add.

All being well you can close the window and try connecting to an on-line Phoenix Session.

Let me know if it works for you??

**liambaker996** · 26-02-2009, 04:23 PM

Tryed connecting to phoenix on line when had a quick look at my birthday presant I am using a netgear router but I can not connect any ideas thanks regards liam

**HiltonSteve** · 26-02-2009, 04:25 PM

Originally posted by J3DI View Post

I take it you don't have BT Vision? Apparently some of the later netgear routers v3 onwards(?) have QOS so that might enable my Vision to work and allow me to connect to Phoenix on-line sessions as well. Think i'll send an email to BT support see what they say...

No, I do not have BT Vision and I have never seen it so I could not tell you if it will work with the Netgear router.

I don't want to Hi-Jack the thread but is BT-Vision any good?

**HiltonSteve** · 26-02-2009, 04:31 PM

Originally posted by sonofdelboy View Post

Tryed connecting to phoenix on line when had a quick look at my birthday presant I am using a netgear router but I can not connect any ideas thanks regards liam

I did not have to adjust any settings in the router to get Phoenix working online but I have just taken this from the Phoenix website, may be worth investigating.

Routers
The other main reason that online play may fail is due to the way your router works. Routers allow several people to connect to the internet using the same connection, and can provide added security, but can also make communication with another router difficult. If this happens, you will need to "open" or "forward" the ports that Phoenix uses to your particular computer behind your router.
There is a great deal of information on the internet about this process, as well as step-by-step guides for most makes and models of router. The basic process involves finding out what the "local" address of the computer you wish to run Phoenix on is.
Finding your local IP address
One method for this is to click the start menu then Run and type cmd into the box, then click ok.
This will open a text console window. In this window, type "ipconfig -all". From the text that will appear, find the line reading IP Address. The four numbers in the form XXX.XXX.XXX.XXX are your local IP address that your router uses to connect you to the internet.
Once you have this information, you will need to access your router. This is usually accomplished by using Internet Explorer and typing 192.168.0.1 into the address bar. Note: You will usually need your username and password to access this. If you do not have this information please contact the person who installed the hardware.
From the router menu, you will need to locate the section on "port forwarding", "port opening" or "application sharing". Again, the easiest method is to search the internet for a dedicated tutorial on your particular router model, as they can use slightly different terminology.
Phoenix Ports
Phoenix uses UDP ports 9000 - 9005 to communicate online. You will need to open or forward this range of ports to your local IP address. After this has been accomplished, you may need to reset/reboot your router to make the changes take effect. You may also need to reboot your computer

**J3DI** · 26-02-2009, 04:47 PM

Originally posted by HiltonSteve View Post

I don't want to Hi-Jack the thread but is BT-Vision any good?

Yes, we have it in the playroom - Great for keeping my son entertained with kids shows, it's also good for iplayer type functionality too.

**liambaker996** · 26-02-2009, 04:55 PM

Originally posted by HiltonSteve View Post

I did not have to adjust any settings in the router to get Phoenix working online but I have just taken this from the Phoenix website, may be worth investigating.

Routers
The other main reason that online play may fail is due to the way your router works. Routers allow several people to connect to the internet using the same connection, and can provide added security, but can also make communication with another router difficult. If this happens, you will need to "open" or "forward" the ports that Phoenix uses to your particular computer behind your router.
There is a great deal of information on the internet about this process, as well as step-by-step guides for most makes and models of router. The basic process involves finding out what the "local" address of the computer you wish to run Phoenix on is.
Finding your local IP address
One method for this is to click the start menu then Run and type cmd into the box, then click ok.
This will open a text console window. In this window, type "ipconfig -all". From the text that will appear, find the line reading IP Address. The four numbers in the form XXX.XXX.XXX.XXX are your local IP address that your router uses to connect you to the internet.
Once you have this information, you will need to access your router. This is usually accomplished by using Internet Explorer and typing 192.168.0.1 into the address bar. Note: You will usually need your username and password to access this. If you do not have this information please contact the person who installed the hardware.
From the router menu, you will need to locate the section on "port forwarding", "port opening" or "application sharing". Again, the easiest method is to search the internet for a dedicated tutorial on your particular router model, as they can use slightly different terminology.
Phoenix Ports
Phoenix uses UDP ports 9000 - 9005 to communicate online. You will need to open or forward this range of ports to your local IP address. After this has been accomplished, you may need to reset/reboot your router to make the changes take effect. You may also need to reboot your computer

Thanks mate will have a look at this when I get time where did you get this info? Thanks regards liam

**HiltonSteve** · 26-02-2009, 04:58 PM

Phoenix website...!

**Brian Gifford** · 26-02-2009, 05:30 PM

The above comments explain why I don't have as much problems as most when trying to join sessions. I'm on BT business, with a hard wired router just connected to my computer. FYI, here is the text of a couple of e-mails to/from Phoenix: -

"Hi. This is a request for info, not a complaint :-)

When using the on-line multiplayer sessions, are these sessions hosted by whoever sets up said session, or are they hosted on your servers?

thanks."

"When you create a multiplayer session on Phoenix, this is hosted by you on your computer. It is also registered with the PhoenixNet master server which we run 24/7 so that other Phoenix users can search online and find and join your session.

Best Regards

Phoenix Support"

So I suspect most problems are due to problems WE have with routers, etc.

Any comments?

**liambaker996** · 26-02-2009, 05:33 PM

Thanks for info regards liam

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