Quality!

[Swashbuckler]

So here is my Outrage YS 90 pipe after not very much use, 2 gallons if that.
It broke in flight, had I been inverted I would really be hacked off or perhaps at the hospital having muffler removed from my face.
Now I know I could get a 50% replacement or if I moaned enough even a free one (as I didn't crash) but is it worth it? I paid half for this in the first place as a gesture of goodwill from Outrage, as they had failed to look after me properly over some batteries, so it didn't cost a lot but that's just as well. And one of the replacement batteries has started to puff! Think I'm going to have to stay away from Outrage stuff like Align stuff. Shame, my Velocity flies really well but the quality is pretty weak, had the torque tube bolts undo in flight and cause one crash, had the 3mm elevator bar shear and cause another crash, I was thinking about a Velocity 90 too but now I'm not so sure.

[raptorheli2]

sorry to hear that. that's a lucky escape for sure.

HOWEVER, outrage will sort you out i'm sure. fwiw that doesn't look like a failed weld, i have no idea how that has happened

the TT bolts coming out of the V50 i'm sorry to say is build error imo. YES the manual should state you put heatshrink over the bolts imo but thats what being a modeller is all about surely?

the ccpm shaft shearing i'd love to see a pic of that if you have one?

cheers

[Steve]

I had a CY Muscle Pipe (30 size) a few years ago that broke like this without ever having been crashed. I took some photos of it and sent them off the the Technical Director at CY Industries in the States.

He sent me a brand new 50 size MP5 (they'd stopped making the 30 size when mine broke) direct from the US as a replacement. They did it without question and were very humble about the whole thing.

A reputable company will give you good service if their product has failed unnecessarily. If they don't then I wouldn't use their products again.

[GravityKills]

I don't know...(this is all "IMO" )
In my opinion, selecting a company by a reputation for quality is a dead end.
They are all after my money, that's just how the system works.

Instead, I look at each product open-minded. And apparently, the .90 muffler is one product to stay away from :-)

For example, Align deserves some bashing for sins of the past, but I'm very happy with my 600 and 700 - and so are many others. Excellent value for the money, if you ask me, while my Outrage 550 on the other hand has given me nothing but trouble.
Futaba sold the radio with the highest latency ever. Futaba also sells the radio with the lowest latency. Does the label "Futaba" tell me anything the price doesn't? Probably not much.

It's the same with advertisement (still very much "IMO", ). A full-page ad in the newspapers doesn't really convince me that the company is great - I'm not that easily convinced. But it tells me without the shadow of a doubt that they spent €10k on marketing that they could have spent on R&D, quality control, staff training or turned into lower prices.

Good that no other damage was done.

[Steve]

This is not about the technicalities, it's about service standards. A reputable company (i.e. one that relies on its reputation and indeed has a good reputation) will sort it out, regardless of how much the owner paid for it. If they improve their reputation even further by publicly doing this through a forum such as this, then even better for them. More people will buy from them because of their perceived service level. So yes, they are after your money, but after all, they are a profit making business.

[Swashbuckler]

Build error? I used threadlock. The manual doesn't say to heatshrink over the bolts, part of being a modeller shouldn't be second guessing the instructions supplied. I would say part of being a manufacturer is to test, test, and test some more. Then they would probably have realised that pinning the tt like everyone else does would be better. I had plenty of flights on the velocity before it happened, and incidentally another pilot at our field has just experienced the same thing with the tt and he had must have had 50 flights at least on his before the bolt came undone. So build error? No. Design error? Yes.
I suppose I made one of the two NRG batteries puff up too......
The exhaust has failed because it's made from cheesium.
I threw the elevator shaft, but it sheared where the flat spot was on the outside of the frame. IMO the shaft is too thin, or made from too weak a metal.
I know outrage would sort it out which is great but what I'd rather is that they improved their quality so I didn't need to be sorted out. The Hatori on my other Srimok has been fine and done hundreds of flights. Because it's quality.

[Asid]

At least the Srimok is ok

You have the YS91sr i think.

I also have this coupled to the Hatori 946

[simm0]

oooh man thats bad new
i have this happen to me with a muscle pipe 50 exhaust and go through my blades.i wasnt pleased
hope you sort it out
cheers craig

[raptorheli2]

Build error? I used threadlock. The manual doesn't say to heatshrink over the bolts, part of being a modeller shouldn't be second guessing the instructions supplied. I would say part of being a manufacturer is to test, test, and test some more. Then they would probably have realised that pinning the tt like everyone else does would be better. I had plenty of flights on the velocity before it happened, and incidentally another pilot at our field has just experienced the same thing with the tt and he had must have had 50 flights at least on his before the bolt came undone. So build error? No. Design error? Yes.
I suppose I made one of the two NRG batteries puff up too......
The exhaust has failed because it's made from cheesium.
I threw the elevator shaft, but it sheared where the flat spot was on the outside of the frame. IMO the shaft is too thin, or made from too weak a metal.
I know outrage would sort it out which is great but what I'd rather is that they improved their quality so I didn't need to be sorted out. The Hatori on my other Srimok has been fine and done hundreds of flights. Because it's quality.

edit for sake of harmony-how about we agree to disagree and agree to the fact is SHOULD be in the manual? for others reading i'd do this mod. having a pin would make no difference. if it's coming out it's coming out. i like the align older 700 tt's (maybe the 600 ones?) that had the plastic sleeve to prevent this. thats gone now in favour of glue and no pin now.

cheers

[raptorheli2]

on the ccpm shaft i agree it should be a larger dia.

you need to change that after just about every crash as a warning to others. the grub slightly rounds the shaft off when you bump it and unless you take it apart you won't notice until it's too late. i took that out in all my 6 velocity crashes.

cheers

[Swashbuckler]

Ok I have calmed down a bit now - was just annoyed apologies if you felt I was being a bit pugilistic. I am now more axed about it. Yeah I will try the heat shrink if my tt bolts come loose again or next time i'm in the tail. Unfortunately the elevator shaft that sheared was the 140 degree version, and guess what, they don't sell that shaft seperately you have to buy the whole 140 degree kit. I went back to the 120 degree. I may well try modifying the elev shaft to the Align one. If using 140 degree it should be possible, but it will be one way traffic as I will have to drill the holes in the frame bigger...

As far as the exhaust goes I have ordered another Hatori - expensive but IMO the best.

[raptorheli2]

no need to apologise. i understand people don't like that type of thing and understandably so.

i agree about the hatori, really is the best money can buy and i'm sure will serve you well.

if you do mod the ccpm shaft then please post on it.

cheers

[jamiem]

I was there when this happened, and initially it justsounded like it had come loose. It had been flying for a few minutes without any problems, very smooth, and still reasonably rich. Mike brought it down it to a hover as the note changed and with a second or 2, it fell off, or so we thought until he brought it back. Not very good, especially as its not actually failed on a weld!

[Dave Rand]

Re: Quality!

If somone had told me what happened, I'd be like yeah what ever!
But seeing it just fall of like that unbelivable!!!!
I'm gutted because I really like Outrage stuff and I'm running an outrage pipe, I just think outrage need to keep an eye on there quality processes, we all understand the fine line between making money and a quality product, just think they have crossed the line a bit.


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