V Bar firmware download issues

[theonlygk]

Is anyone else having trouble with V stabi website at the moment?

I've been trying to change the firmware on a V Bar silverline (registered to me) from 5.34 to Version 6 for use with V control.

last Friday (4.5.18) I logged into the vstabi site and went to my devices and clicked the link for license, I got the normal prompt "You will receive a activation mail with the link included at the registered mail address. It which is valid for 24 hours"

I waited and no email.

So everyday since last Friday I've tried to get the email sent but nothing, I've checked their website and no mention of the service being down.

I've even started an RMA a few days ago but still nothing.

Can anyone else try and see if its an issue my end or an issue with V stabi itself.

[Tim Procter]

Check your junk folder Gary

All my emails from Mikado gets directed to the junk folder or spam for some reason.

[theonlygk]

Thanks Tim

I have checked and there's nothing in there.

I've done this lots of times in the past and as such have all the old emails activation requests in my inbox so I checked the email domains and to be sure I've added the following 2 email domains to my safe list

info@mikado-heli.de
vstabi@mikado-heli.de

I'll try again

[theonlygk]

UPDATE!

I just tried to activate the license for a different V bar and have received the email activation link.

Although there was nothing in my junk folder originally, by adding the domains to my safe senders list has appeared to have worked and I'm now receiving v stabi emails.