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Pheonix gone on the blink?!

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  • #16
    I have emailed Pheonix support via the email address on their site and gave not heard anything back from them, does anyone gave a telephone number for them at all?
    Trex 744 Turbine, Eurocopter Ecureuil AS355N Scale, Trex 700LE, Trex 700n FBL, Trex 600n, Trex 500ESP, Trex 500CF, Trex 250, Blade 400 3D, Blade 130x, Blade MCPx, Blade MCx, Blade MSR, Century Spirit CXV2.4G, Pheonix RC

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    • #17
      I sent an email to Phoenix and never received a response, however, this morning I sent an email to Climb Out and they got back to me straight away, send the lead to them and they will call me to take the service replacement payment and postage (about £21 in total) and send me another lead.

      Excellent service.
      Trex 744 Turbine, Eurocopter Ecureuil AS355N Scale, Trex 700LE, Trex 700n FBL, Trex 600n, Trex 500ESP, Trex 500CF, Trex 250, Blade 400 3D, Blade 130x, Blade MCPx, Blade MCx, Blade MSR, Century Spirit CXV2.4G, Pheonix RC

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      • #18
        Many thanks to the guys at Climb Out my replacement lead arrived today and now my sim works again! Excellent service, thanks Guys.
        Trex 744 Turbine, Eurocopter Ecureuil AS355N Scale, Trex 700LE, Trex 700n FBL, Trex 600n, Trex 500ESP, Trex 500CF, Trex 250, Blade 400 3D, Blade 130x, Blade MCPx, Blade MCx, Blade MSR, Century Spirit CXV2.4G, Pheonix RC

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        • #19
          Originally posted by C8RLS View Post
          Many thanks to the guys at Climb Out my replacement lead arrived today and now my sim works again! Excellent service, thanks Guys.
          So if i send my lead to Climb Out they will sort it? it was bought over a year ago? What was broke? I don't mind paying £21 to get it sorted. Have you the contact details please for Climb Out?

          cheers
          Sab Goblin 500

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          • #20
            ClimbOut Limited

            Roger or Ade will help you out
            Slow Mo Blade 550x

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