No sound and slow running

[Midnight Sun]

Help...I bought Phoenix after reading threads on here from Blink Helis in Blandford. Arrived in a day or so, did the doings (thats a computer phrase used by folk who have no real idea what they're doing) with the disc, excellent, but no sound. Everything else was fine, just no sound. I tried the settings bit and made sure it was set for 100% with wind sound...nothing. Phoned Ade at Blink and sent disc back as poss corrupt. Unloaded programme and installed new disc when it arrived ... excellent ... but still no sound !!!

Sent this disc back and in the meantime the downloaded programme has started to run so slowly that even I can fly the most twitchy helis on the menu, its almost to slow to fly now, so have unloaded that as well.
I have spoken to Ade at Blink who says both discs are ok as he has checked them by loading both to his comp.

I'm not good with computers but I have a Dell PC with 512 memory. The system says I have 90% memory remaining for use. The system works fine and happily plays music from stored cd's and sound from internet sources.
The Phoenix is the only thing that plays up on it.

Any suggestions would be gratefully recieved. I would like to thank Ade for putting up with me over this matter should he be on this forum !!

[Tim Procter]

Does Windows media player work playing music etc..

Is the sound muted within the Phoenix program..

Have you (Can you) try the program on another computer..

I am 99% sure this is your computer that "maybe" has a virus, Have you run your virus checker.

1st possible signs of a virus is your PC starts to run slow.

Hope this helps..

[Midnight Sun]

Thanks for your suggestions.
Media player still works.
Have done a Norton antivirus and security check, nothing found. Comp still works fine with everything else, just Phoenix...Is someone trying to tell me something !!

[Ade_Law]

have you tried updating the sound and graphics drivers from their respective manufacturers website?

Ade

[Nicolasgreening]

Hi,

This is an odd one but having worked in IT support for 8 years and nothing supprises
I agree with Ade download the latest audio card driver from the dell web site. Failing that you have to make the humming and wooshing noises your self when you fly on the sim....

[Brewber]

Do you know what sound card you have in your Dell? Is it an integrated audio device, Creative Labs device, Karmon etc?

Sounds like a driver thing, or an audio codec missing. Anyone know what audio codec Pheonix uses? That sounds the most likely if all other audio applications work ok.

[adwb]

no sound

hi make sure in system settings the sound system selected is direct sound.
on my laptop this works fine but the other option does not.
why it runs slow is odd but under simualation set up-setup-simumulation speed try changing that to suit wat you want
regards
Adwb