Phoenix install problems!

[smiles]

Hi All ,
happy new year all. Over christmas we bought a new pc tower with windows 8 installed im trying to install pheonix which it seemed to do ok but when i try to open it i get Serious Error getNumber-invalid value any help gratefully received as me and computors aren't the best of friends.

[450man]

This probably won't help but have you done a full shutdown and a restart after the install? You shouldn't need to do that with W8 but it can sometimes help.

If still not working then I would uninstall it from the control panel > programs , then reboot, then remove the Phoenix folder if there is one still left over from the uninstall.

The I would shutdown my anti-virus program and then reinstall then reboot then switch on my anti-virus again (don't forget that).

It is a very long-winded task diagnosing these kinds of errors and doing the above might not fix it but it won't harm anything either.

Don't plug in the Phoenix cable into the computer until after you have started Phoenix. See if it starts up without the cable first.

[smiles]

Cheers Paul ,Gave all that a try (bloody Norton not the easiest thing to shutdown)and still coming up with the same warning. I have emailed phoenix hopefully hear from them sometime over the next couple of days when everyone gets back to normal .cheers for the input.

[450man]

Ah well. Sorry. It was worth a try.

Could you do me a favor and post back what you did to fix it? Thanks

[KevDavies]

did you install it as administrator?? Ive found games and the likes dont work unless done as admin. Also you could try compatibility mode!

Windows 8 is horrid unless you have a touchscreen imo. Much prefer 7. But on a touchscreen 8 is very good

[450man]

did you install it as administrator?? Ive found games and the likes dont work unless done as admin. Also you could try compatibility mode!

Windows 8 is horrid unless you have a touchscreen imo. Much prefer 7. But on a touchscreen 8 is very good

I agree about administrator.

Windows 8 is not really much worse than windows 7. Just go to the desktop instead of the touch interface then it is almost the same.

[KevDavies]

yeah that bits the same but the app interface is designed for touchscreen and using a mouse or touchpad on a laptop its horrible! Like I say with a touchscreen computer tho it would be good

[450man]

yeah that bits the same but the app interface is designed for touchscreen and using a mouse or touchpad on a laptop its horrible! Like I say with a touchscreen computer tho it would be good

Actually is it fine... you just need to know how to make it behave like Windows 7... See here:

http://www.rcheliaddict.co.uk/off-to...tml#post953050