Phoenix wont start

[adwb]

Hi guys, any bright ideas here?
I started phoenix today latest version been working ok for days, no sound? go to sound setting see there is a choice now, switched to the other one don't know what it is called, get message Phoenix need to restart for new settings
re start
now won't go past front load up screen that the bar loads across, microsoft message that Phoenix rc.exe has encountred a problem and need to close
usual do you want to sent to microsoft ect ect.
try restart compter
tried restore to earlier date
please dont tell me me iIhave to reload all the updates again to get it to work
thanks Alistair

[Tim Procter]

Could be worse than reload the updates Alistair, Sounds more like a Windows problem to me..

You have done a "system restore" I would check your virus program to see if any nasties has appeared..

[adwb]

no don't think so everything else works fine
Alistair

Could be worse than reload the updates Alistair, Sounds more like a Windows problem to me..

You have done a "system restore" I would check your virus program to see if any nasties has appeared..