Help Getting started with Phoenix and DX7s

[Fidge]

Hi all,

I'm hoping for some help here.

I have recently bought a DX7s complete with the Phoenix Sim as an introduction to flying rc helicopters and to give me an idea of how difficult it is, so that I can make a more informed decision as to which type to buy in kit form. However I am having problems even getting started.

As far as I know I have set every thing up as per the instructions but when I load up the software and plug in the cable interface my computer recognizes the interface but the software continually tells me that I do not have the controller ie the DX7s connected. I have communicated this to the vendor and have had one cable exchanged.

My questions are:
1. Obviously - has anyone else had these problems and if so how do I fix them.
2. Can anyone tell me if the DX7s should power up when I connect the interface lead.
3. Are the settings of the DX7s critical to Phoenix recognizing it.

I am getting really frustrated with not being able to start a life long ambition (to fly RC models), so any help or suggestions would be appreciated......

[dave j]

have you set a model in your tx for pheonix if you have try turning the tx on with the lead attached

[BenScoobert]

my dx8 dx6i and dx4e need to be turned off, plug the lead in and it automatically turns on

[Fidge]

Thanks for the replies,

Yes I've set up a model for phoenix in the DX7s and I've tried it switched on.

I would have thought that as in BenScoobert's case the DX7s should turn on automatically.

Phoenix seems to recognize the cable but nothing past that. Apart from setting a profile in the DX7s is there anything else I should be doing?

[AcidDrink]

Try different USB slot?

[Fidge]

I've tried all three USB slots on my machine as I thought it may have been something to do with USB 3 but I have a spare USB 2 and that makes no difference either.

[Fidge]

Thanks for all the help on this one.

I've now been in contact with Horizon Hobby and they think it is a fault with the DX7s that should power on when connected via the trainer port, so its on its way to them.

I will post again if I find out otherwise..........