Update error... 2.5v - 3.0m

[sestcourt]

Morning all,

Just had the chance to install Phoenix on my laptop. I have a CD that installs version 2.5 and therefore have install the updates after.

My OS is windows 7 32 bit, UAC is disabled but I am seeing "Error 1310 Error writing to file: c:\program files\phoenixrc\phoenixupdateinstaller.exe.manifes t. Verify that you have access to that directory" when trying to update from 2.4v to 3.0M.

You can see from the screen shot below that the file phoenixupdateinstaller.exe.manifest is there but appears to have a 0kb file size....

Any ideas?

Many thanks

Steve

pic1.jpgpic2.jpg

[SmileyMan]

Also had this type of issue on windows 7.

Right click and select "Run As Administrator"

Should solve it.

[sestcourt]

Hi SmileyMan,

Tried the old right click admin trick and still seeing the same error....

[SmileyMan]

Should have write access to any file under "program files"

Try renaming the file and force it to create another new one. If fails just rename back. Also right click on file and in properties make sure it not set to "Read Only"

Steve.

[sestcourt]

Tried editing permissions - no change. Decided to redownload the install file and it seems to be working okay now.... Just the model updates to do

Thanks for the suggestions Smileyman.