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Best support
I've been having a bit of a problem configuring Phoenix to do everything I wanted it to do after changing transmitters.
I emailed the Phoenix support email address and within about 10 minutes I got a reply. That didn't sort it so got in touch again this time about midnight, 10 minutes later I got a reply with a suggestion that they call me at a suitable time if that still didn't fix it!
Next day I get a call from Phoenix support to talk me through my stupidity
and get it up and working properly.
That's what I call customer service. Give yourselves a pat on the back and a drink from me. Wish there were more companies out there who had the same high standards and customer satisfaction ethos.
I emailed the Phoenix support email address and within about 10 minutes I got a reply. That didn't sort it so got in touch again this time about midnight, 10 minutes later I got a reply with a suggestion that they call me at a suitable time if that still didn't fix it!
Next day I get a call from Phoenix support to talk me through my stupidity
and get it up and working properly.That's what I call customer service. Give yourselves a pat on the back and a drink from me. Wish there were more companies out there who had the same high standards and customer satisfaction ethos.
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