Installing Phoenix under Windows 7

[Hogarth]

Hi, can any body help me, I've just bought Phoenix 3.0 and I am trying to install it on my Windows 7 PC and get the following error message Error.jpg I have tried installing as Administrator and no luck. any suggestions

[Tridztan]

Hi,
Welcome to the forum. I am not very sure about this error, but I have a feeling it's got to do with windows 7 User Access Control feature. You might need to temporarily disable UAC by following these steps and try the installation again.

Go into control panel and click on System and Security
Click on Change User Account Control Settings, enter your password if prompted and click and slide the notification button to Never notify and click OK.

Try the installation again and see if it works. If it doesn't go the Phoenix Support site and see if you'll find anything in relation to this error.

[joe.lel]

YouTube - ‪How to Fix Windows installer error 1303‬‏

Does this help?

[Hogarth]

Hi,
Welcome to the forum. I am not very sure about this error, but I have a feeling it's got to do with windows 7 User Access Control feature. You might need to temporarily disable UAC by following these steps and try the installation again.

Go into control panel and click on System and Security
Click on Change User Account Control Settings, enter your password if prompted and click and slide the notification button to Never notify and click OK.

Try the installation again and see if it works. If it doesn't go the Phoenix Support site and see if you'll find anything in relation to this error.

YouTube - ‪How to Fix Windows installer error 1303‬‏

Does this help?

Tried both these options, got it to work by copying DVD contents to hard drive and then giving SYSTEM full rights to that folder. Don't know why it should work, but it did and now have Phoenix installed. Thanks for your help.

[Tridztan]

I am glad you got it sorted in the end. Now go put some sim time in....

[bikerflier]

Hi,
Welcome to the forum. I am not very sure about this error, but I have a feeling it's got to do with windows 7 User Access Control feature. You might need to temporarily disable UAC by following these steps and try the installation again.

Go into control panel and click on System and Security
Click on Change User Account Control Settings, enter your password if prompted and click and slide the notification button to Never notify and click OK.

Try the installation again and see if it works. If it doesn't go the Phoenix Support site and see if you'll find anything in relation to this error.

Thanks for that, it sorted a problem I was having with my Spyware not being able to update saying 'Must have Administer Rights to Install' which my login does have.
Anyway sorted now following your helpful instructions.
Thanks
Malcolm

[Tridztan]

Thanks for that, it sorted a problem I was having with my Spyware not being able to update saying 'Must have Administer Rights to Install' which my login does have.
Anyway sorted now following your helpful instructions.
Thanks
Malcolm

My pleasure, glad to have been able to help.