Trouble connecting to multiplayer

[Sesame]

Mate of mine just got Pheonix installed it yesterday.

all works ok except connecting to multiplayer, if he searches for a session to join he can see them but it won't let him get on just says theres a problem try later. If he starts a session then I can see him but I cannot join that session I get the same message.

we turned off his firewall to see if that was stopping it but it made no difference. anyone got any ideas of what to try next?

[robgt]

It could be a "ports" issue, as noted on the bottom of the support page?
Cheers,
Rob

[golddust]

I can normally connect without a problem, though late last night had connections problem. Just put it down to a busy time!!

[Rotarman3D]

I have had mine for around 4 months and didn't even know it had a multiplayer facility on it How do you use that facility and how do you get on it (the multiplayer)

any advice guys please.

Rotarman3D

[golddust]

Think it's update to the latest version from Phoenix web site - version j, i think....then the buttons on top of screen....something like that.