Phoenix uninstall/reinstall... or did it?

[warboysastro]

Struggling to solve the frame ripping issue, I used Vista's uninstaller to uninstall Phoenix.

I reinstalled from the CD, and when it started up for the first time, I noticed the models I'd downloaded were still in the Updater, along with the sceneries I'd added - so it looks like it wasn't really uninstalled at all.

Any ideas what's happening?

I've been trying to run the 1.03j (LAN players) update. It says it's installed, but still shows 1.03c on the menu bar.

Will the new release solve these issues?

Help!

Thanks - Rob

[Fixxxer]

With most uninstalls a hard reset of the PC is required before re-installation so that windows can sort the registry out, if you didn't do this before re-installing then this might have caused your models and all other settings to still be as they were. Un-install then goto where the phoenix directory was located, chances are it will still be there so delete it and then reset & re-install, you could even try using a diffrent directory name just to be safe.

[daren]

I'm running vista,

Found phoenix will only run on my computer using the xp compatibility mode, when i downloaded 103j it was placed into programs-phoenix but needs to be moved into programs -phoenix-compatibility folder,

The other thing i can think of is to unistall just 103c then reinstall it then 103j

[extreme3d]

If you right click on the pheonix icon on the desktop and select run as administrator, enter your administrator password. Let pheonix open up, carry out the update procedure. Restart pheonix, and hopefully the update will have installed. Thats how it worked for me. Good luck.

[warboysastro]

Thanks chaps - Ran as administrator, even though my account is meant to be admin. Got it going now.

Cheers - Rob