interface

[brin]

Not good .while i was on phoenix last night a message came up on the screen saying my tx wasn't connected but it is but if i unplug the usb the heli dissapears from the screen and when i plug it in again it comes back but still saying its not connected could it be the interface has packed up and if it has will phoenix replace or repair it. I did send an e.mail through their web page but they have not replied as yet has any one else had any problems with the interface

[Mark_T]

If it is the cable then yes, they do a swap out service for around £15 from memory. You send them the old one, they send you a new one.

Edit: The details are in the online store on the website :

USB Cable Repair


This item is for the repair of returned USB cables.
Do not order this item unless you have first returned your USB cable for repair.
When returning your USB interface for repair, you MUST send by registered/signed-for mail, as we cannot replace USB interfaces lost in the postal system.



Our Price: £14:95

[gorber]

This sounds like it is a tx connection problem rather than Phoenix cable.

What is your tx? My 8FG did the same thing due to the extremely poor quality Futaba square adapter cable wearing out.

[brin]

This sounds like it is a tx connection problem rather than Phoenix cable.

What is your tx? My 8FG did the same thing due to the extremely poor quality Futaba square adapter cable wearing out.

the tx is a dx7 when i plug it in the tx comes on

[gorber]

Okay. It is less likely to be the plug then.

[matt t]

i am having the same problem .. but with myne i just have to give it a wiggle untill it turns back on

[matt t]

This sounds like it is a tx connection problem rather than Phoenix cable.

What is your tx? My 8FG did the same thing due to the extremely poor quality Futaba square adapter cable wearing out.

think im having this problem aswell

[brin]

If it is the cable then yes, they do a swap out service for around £15 from memory. You send them the old one, they send you a new one.

Edit: The details are in the online store on the website :

USB Cable Repair


This item is for the repair of returned USB cables.
Do not order this item unless you have first returned your USB cable for repair.
When returning your USB interface for repair, you MUST send by registered/signed-for mail, as we cannot replace USB interfaces lost in the postal system.



Our Price: £14:95

being a bit thick here i cannot find their address for the returns anyone?

[gorber]

think im having this problem aswell

When you have replaced the plug and pull the old one apart, you will see how poor, and I mean dreadfully poor, the quality of the construction is (assuming they are made by the same manufacturer). Even I can solder joins better than that.

[matt t]

at least on simstream you do not need the adapter

[gorber]

at least on simstream you do not need the adapter

Yeah, I'll probably hold out for SimStick though, it sounds like it is working now, so probably not too long before release. It should be a cheaper all round solution (unless you already have the wireless trainer).

[xygax]

at least on simstream you do not need the adapter

Shame it dont work with a DX7... Simstick does

[Ross Northcott]

at least on simstream you do not need the adapter

Why dont you need an adapter?

[Ross Northcott]

Shame it dont work with a DX7... Simstick does

Thats cause simstick rocks steve, the original and by far the best.

[matt t]

you still need the phoenix interface but you do not need the futaba adapter as the simstream has a socket for the original 3mm