unable to go on line

[bish]

Help fitted a new router at the weekend bt homehub2 and been unable to go on line since any help gratefully received no jargon please as it will go completely over my head

[robgt]

Sounds like you will need to forward ports on your router - yeah i know... over your head
But there's no other way of saying it

PortForward.com - Port Forwarding Guides Listed by Manufacturer and Model

You will hopefully be able to find your specific router on that page, and then follow the instructions on how to do this.

From the Phoenix website...

Phoenix uses a complicated system including a dedicated "master" server in order to make connecting as easy as possible, even if both the session creator and joiner are both behind routers and/or firewalls.

Despite these extra measures, some routers and firewalls will not allow this process to happen. This is partly due to the protection this gives your computer against malicious attacks from the internet.

In these cases, you may need to "open" or "forward" the internet ports on your router that Phoenix uses for online flight to your computer's own address.

The ports that Phoenix uses are UDP PORTS 26500 - 26505.

There is a great deal more information on how to accomplish this on the internet, on website such as PortForward.

If this fails to resolve the problem, you may consider changing your router to a more compatible make and model.

Hopefully you can get this sorted!
Cheers,
Rob

[bish]

[bish]

Thanks Rob get the coffee machine fired up tomorrow mate

[Steve]

Call BT's broadband service on their freephone number. You're paying for the service which includes customer support so use it.

[bish]

Just a thought would reloading phoenix help?

[Nick B]

That port forwarding malarky sounds easy.....i gave up....its only sqeaky petes sesh i can never get in so im not missing much

[Tim Procter]

Just a thought would reloading phoenix help?

No Glenn it won't.

It certainly is a router problem as I found out some time back.

Since using a Linksys router it joins every session I want.

Phone BT and get some techy help Glenn.

[bish]

No Glenn it won't.

It certainly is a router problem as I found out some time back.

Since using a Linksys router it joins every session I want.

Phone BT and get some techy help Glenn.

I hate computers Tim give me an engine and some spanners any day.

[Tim Procter]

I hate computers Tim give me an engine and some spanners any day.

Nice car Glenn but sadly all modern cars are fixed with laptops now, not spanners.

[Nick B]

Nice car Glenn but sadly all modern cars are fixed with laptops now, not spanners.

Yes,your right tim,you also have to take the front end off to get to anything now,no more dropping your hand down a large gap around the engine

[bish]

Nice car Glenn but sadly all modern cars are fixed with laptops now, not spanners.

It was nice Tim had a three year break from the hobby to do that, rebuilt from a very large box of bits now sold to a guy in London who was hoping to use it to travel to his holiday home in Eastbourne god help him i sold it three years ago he's probably still on his way now

[challis349]

Also on the latest version, when you click go online and put your name in etc... there is a box on the bottom left that says something along the lines of "automatically open ports" or "allow port forwarding" or something like that, not at home so I can't say exactly what it says

[oneandonlyian]

Just managed to do some port forwarding. Was very easy with a little patience. Just need squeeky to start a session see if i can get in his room as never been able to before.

Thanks for posting the link rob.

[oneandonlyian]

Also on the latest version, when you click go online and put your name in etc... there is a box on the bottom left that says something along the lines of "automatically open ports" or "allow port forwarding" or something like that, not at home so I can't say exactly what it says

After months and months of port forwarding crap you post this LOL. I have never looked or noticed that hahahahahaha

Automatically open ports on my router YES PLEASE

SAY NO MORE lol