New update available

[Ashley Davis]

Thats why I like to use Billion routers.

Yeah, superb routers they are, with a lot of top end features for the money you pay.

[challis349]

no probs 2 comps win xp and 1 win 7 as i said i can get on some and others not any help good .I know im not the only one

cheers

I have the same mark, maybe mine is the cheap bt homehub, as opened ports on router, tried turning all windows/norton and router firewalls off, and still nothing

[raptormark]

i had a bt router/net gear/dlink none worked

[Qube444]

Don't you just luv being a guinea pig ! I guess windows 7 is the real problem ?
I do wish that that would include an un-installer to make it easier to return the the previous version when you have an issue.
Version 3.0 will be good when it works.

I'm running Windows 7 32 bit and it installed fine and works well. What problems are you having?

[callum]

Very strange, mine simply will not update. I ran it, pointed it to my installed location (C:\Games\Phoenix RC) and it ran fine, however when I run phoenix nothing has changed. It's the same version number etc.

Reinstalling now.

Had the same issue:

Hi Callum

Currently the BETA expects Phoenix to be installed in the default location (c:/program files/PhoenixRC).

If you copy your current installation to this folder, then reapply the BETA update, then make a shortcut to the new c:/program files/phoenixRC/phoenixRC.exe application, this should now function correctly.

Best Regards

Phoenix Support

[Arwel]

Mine says:- program can't start because d3dx9.dill is missing from your computer? Don't understand???

[machasm]

I have mine working but a friend of mine has not.
It might be down to graphics card capabilities?
I couldn't find anything on the phoenix site explaining what the minimum requirements are for the 3.0 beta only for the 2.5 version.
I am running windows 7 64bit version (ultimate) and have an ATI HD4850 (DX10) graphics card.
My friend has the same OS but is running an older ATI radeon 9800 pro (DX9 card).
When he tries to launch the program it just crashes.
Is anyone getting the same result?
What graphics cards are you running.
Ade.

[raptormark]

down load link what tommy put

[Bruinbear]

Running Windows 7 (64bit) / ATI radeon X1950 graphics. The program loads and gives you 'select language' English, the goes to a box 'This product is classed as BETA' with a 'continue' button. Click on that and the program crashes.

[Dashik]

Running windows 7 64bit / AMD 9800 graphics. The program loads and gives you 'select language' English, the goes to a box 'This product is classed as BETA' with a 'continue' button. Click on that and the program crashes.

Indeed, I'm having exactly the same problem.

I have win 64 with 2 x HD3870 in crossfire with latest drivers etc.

[CookieMan]

Mine says:- program can't start because d3dx9.dill is missing from your computer? Don't understand???

Im getting the exact same response after installing the update from the website.

Windows Vista 32Bit System.

I've tried to reinstall the update again hoping to fix the bug but to no avail!

I'm now trying to reinstall phoenix and let the software run its own update.

[Guest]

Very strange, mine simply will not update. I ran it, pointed it to my installed location (C:\Games\Phoenix RC) and it ran fine, however when I run phoenix nothing has changed. It's the same version number etc.

Same here

Had the same issue:

Hi Callum

Currently the BETA expects Phoenix to be installed in the default location (c:/program files/PhoenixRC).

If you copy your current installation to this folder, then reapply the BETA update, then make a shortcut to the new c:/program files/phoenixRC/phoenixRC.exe application, this should now function correctly.

Best Regards

Phoenix Support

Did as and doesn't

So not too bothered, wait the out come of the beta test by others

[CookieMan]

Has anybody contacted Phoenix again? LOL Bet their answer would have the words "port forwarding" in them! Such lousy support...!

[raptormark]

cookie use tommies link it worked for me

[CookieMan]

I tried Mark and no use!

My Phoenix itself does not start up now... bloody hell! Tried to run it in Safe mode without the sound drivers - NO USE!

Uninstalled the software and trying to re-install it now!