I could cry

[LipolyGone]

Just plugged in my phoenix dongle connected up my radio
installed 2 updates one for a focker triplane & the other a gaui 550.
Then it all stopped working
I've fiddle a farted about with it & it seams to be an intermitent
wireing fault.
Do i open the dongle up & fiddle or try tech support & see
if they might replace the dongle?
Slopes

[Mart61]

Nah - crying's the much easier option.

[Tom Burgess]

I have the same issue with my cable Martin. I emailed Phoenix and sent it in for cable repair. £14.95

http://www.ekmpowershop4.com/ekmps/s...epair-10-p.asp

[LipolyGone]

Cheers Tom so I have to pay £14.95
because they used cheep cable when they made um.
Think I know a man who may be able to save me £14.95
"Xygax HELP!!!

[SadSack]

is it possable to post some clear pictures ?

[Sesame]

If there is no sign of damage to the cable and its an internal problem they do swap them over FOC.

[Smoothound]

Mines still going strong even though the dog got it and is riddled with tooth marks


Sorry Martin

[LipolyGone]

There isnt any sign of apparent damage to the cable but
after twiddling it about a bit sometimes you can get it to work.
I've just taken the two screws out & had a look inside.
Changing the lead is going to be a nightmare theyve epoxy filled
the case to support the internal wireing & I dont see how they could
easily change the leads it's a real mess inside that little box.

[Toolman]

I had the same prob last year,
Mine was glued together so you couldn't open it.
I sent it for repair.

Tim.

[LipolyGone]

is it possable to post some clear pictures ?

To be honest mate there isnt much to see inside the box only a gooey mess of epoxy or something like epoxy.

[damiana9015]

Hi mate, Yea, I took mine apart and saw the epoxy.So thought i'd go to maplins and replace what I thought would be the faulty part of the cable. Didn't work! Someone in the local shop told me I could have sent it back to Phoenix for repair FOC! With my " handy work" the warranty was void! GUTTED!