Phoenix not working?

[Axel40]

Hi all,

Got Phoenix today from my LHS (Avicraft) and the bugger wont work

I installed fine, patched etc but it wont see my Radio. That's a Futaba 7C btw,
I bought a new 'square' connector as well.

I plug in the usb and that's all set up fine, no errors. Windows XP even gives confirmation that 'your new hardware is ready to use'

Soon as I start the sim it just keeps saying to plug in your transmitter

I don't know if it's meant to show in 'game controllers' but there is nothing there so...

This is a good PC btw 2 gig RAM, Core2DUO x1800xt and so on so it's not the hardware

Any suggestions please?

[mattie-lodge]

Are you in PPM mode?

[Axel40]

Yes, Thanks Geegar. It's in PPM mode.

I presume that's correct?

[Ade_Law]

give me a ring, numbers on my website

www.flyingaid.co.uk

Ade

[Axel40]

Thanks Ade, just tried but it's going to your messages

[Ade_Law]

yeh sorry somebody is on it at the moment!

Ade

[Axel40]

Get off the bloody phone

I'll keep trying

[Ade_Law]

its clear

Ade

[Axel40]

Oh well, heading back to model shop. Ade's suggestion of a dodgy dongle (oh-err) sounds like it could be right.

I hope they have more in stock. Such a downer though, was so looking forward to trying this out..

Anyway, I'll let ya know what happens.

[Ade_Law]

i think its the adapter rather than the dongle. I know there have been a few dodgy adapters. I dont know of any faulty dongles other than early ones that were killed by 2610 which was resolved very quickly.

Ade

[Axel40]

Well, I'm back and it was the dongle.

We tried the adaptor on their in shop demo and it was fine, tried the dongle on their machine and it was a no go.

All sorted now, they gave me another dongle from another box.

I'm just configuring it all now

[Ade_Law]

theres always one!

Ade

[Axel40]

theres always one!

Ade

Actually, there is always 2

Ade, this one has just stopped working. Could my Radio break the dongles somehow? All my USB stuff is working fine btw.

I mean, it was working and now I have the exact same symptoms as I had with the previous one.

I'm totally stumped as I really can't see me getting 2 dongles that wont work, especially as this one was working fine for the last half hour although it did flash on screen for about .5 of a sec to reconnect your transmitter, then that went away and it was fine.

I've been shaking the connections/dongle trying to see if I have a loose connection somewhere but no joy on that!

Radio is fine, it works with my Helo servos etc.

*EDIT*
One other thing:
Although it says on screen to reconnect transmitter it's letting me calibrate it, now that's weird!!

[Axel40]

Well, this is to weird and I know it's nothing to do with Phoenix as such.

I tried it on another PC and it's fine, great in fact!

So, why can it not work on mine? My USB ports are working fine, I'm running things on them all the time. I've reinstalled and no joy, I'm lost.

The other dongle was definitely broken as they tested it at the shop, It hasn't done anything untoward to my USB ports as they are working, just not with phoenix. I've uninstalled my USB drivers from Device manager, reinstalled them and still it wont work.

It still lets me configure the transmitter in phoenix though but the sim just sits there asking me to connect it up.

I give up for tonight

[Axel40]

Sorry guys,

Seems like I'm spamming this thread but I fixed it

Through trial and error (lots) I managed to figure it out.

I have a Logitech G5 mouse and it was conflicting with the dongle. I replaced it with a MS bog standard jobbie and it fired up straight away.

Don't know why it wont work with the G5 but the info may help others.

Anyway, I'm sorted.