Phoenix Crashes when there is a Crash...

[JeromeF]

As the title says...

When playing phoenix, usually on multiplayer mode, it will crash when a model crashes.

Anyone had this problem?

[robgt]

I've not seen that one, but if it does it again, before restarting the sim - email a copy of your diagnostics.log file to phoenix support as it might help them figure out what is going on.

The file is in the Phoenix folder in My Documents.

Cheers,
Rob

[JeromeF]

Bah still doing it... Literally every model crash.

I have all latest updates etc... So frustrating. Will send them the log and see if they come up with something.

[liambaker996]

your not the only one i get it when i am flying on my own not multiplayer also
liam

[robgt]

If Phoenix crashes, the most helpful thing you can do is send your diagnostics.log file over to phoenix support for them to take a look at (before you restart the sim!) - this might help them fix a bug in the program, or identify an issue with your config or system (if that is the case).

Diagnostics.log file is in My Documents/Phoenix RC.
Email it to support@phoenix-sim.com


Cheers,
Rob

[Kwickkwack]

It is a new feature to assist in progression of flight, instead of just resetting, you have to go through the pain of a normal crash. i.e. you cannot simply push F4 and start again.
If you save more potential crashes you will spend more time flying.
Simple really

[JeromeF]

Sent a log...


Some days it will be ok then others it won't, like today... Trying to join any multiplayer session it keeps crashing! Very frustrating.

[leen]

Hi Jeromef.
You can try the next thing. use the windows buttom + r.
Then type: dxdiag
Take the tab Sound
Then set the level for the soundharware acceleration to non.
Reboot en start Phoenix. It could work.

Greetings,
Leen

[JeromeF]

What...

This is happening again and I have a complete new machine, Windows 7 Enterprise... The only thing that was from the other machine was a Samsung 1Tb HDD. Everything is brand spankling new today.

[tiddler]

Well all I can say is mines fine
Just been on to a multi player sesh, flew, crashed, flew, crashed, flew, didn't crash And neither did Phoenix. Not once.

[JeromeF]

Emailed support with new log and they got back very quickly.

Seems like it was just as simple as chaning the case in the naming of a helicopter object in the resources.

All ok now, so far