phoneix 2.5l Issue

[airtime0007]

Evening folks,
I wondered if anyone had had a problem with phoneix since upgrading. I have had no problems up until now, but since the last update the program hangs at the start up screen, at the point it says its checking for updates. It goes no further and locks up the computer so much so i have to switch it off with the power button.

Im using an advent 7107 laptop which i have used for a couple of years. I have been through all of the beta updates without issue until L. I will contact support tomorrow but wondered if anyone had any thoughts.

Cheers in advance Pat

[Andy from Sandy]

When I upgrade phoenix and it starts full-screen it hangs when it gets to checking for updates. I press Ctrl-Alt-Del and then Cancel on the next screen. I then see my fire wall asking if phoenix can have permission to connect to the internet. Once permission is granted the program works as expected.

Version 2.5M is now available.

[airtime0007]

You my friend are an absolute ledgend. It was norton firewall stopping it when it was asking me what it wanted me to do. The problem being i couldnt see it, as phoneix was running in full screen. for some reason ctrl alt delete didnt work causing me to have to restart. As soon as you suggested the firewall angle, i temporarly turned off my firewall, and guess what, straight in no bother. Thanks mate,you have solved a problem that been bugging me for a couple of weeks now Much appreciated.

Pat