Phoenix Problem

[edwardsin]

I'm using Vista. Phoenix RC was able to run and play before reinstall of the Vista. However, after reinstall of Vista, Phoenix is not work correctly. Phoenix is able to start, however, there is no JR transmitter for select. When I want to copy one of the setting, the application was terminated when I want to save the setting. Anyone can help? Thanks!

[cjcj1949]

I'm using Vista. Phoenix RC was able to run and play before reinstall of the Vista. However, after reinstall of Vista, Phoenix is not work correctly. Phoenix is able to start, however, there is no JR transmitter for select. When I want to copy one of the setting, the application was terminated when I want to save the setting. Anyone can help? Thanks!

I've got Vista. Have you checked in Control Panel/Game Controllers to see if your controller is registered and calibrated. If not then it's a problem with your controller/USB interface. Unless there's something different about the Phoenix USB dongle. Perhaps a driver needs to be installed? I should have Phoenix in the next few days if you still have the problem.

[jboweruk]

I run Vista, always have and never had any probs, try a re-install of Phoenix, that sometimes helps.

[Boggy]

as jb says do a reinstall. dont forget to delete the phoenix rc folder in "my documents"
you will not need to install controler drivers the usb dongle takes care of that and all utilities are installed from the disc

[cjcj1949]

I've got Vista. Have you checked in Control Panel/Game Controllers to see if your controller is registered and calibrated. If not then it's a problem with your controller/USB interface. Unless there's something different about the Phoenix USB dongle. Perhaps a driver needs to be installed? I should have Phoenix in the next few days if you still have the problem.

The above guesses were all wrong.

I have Phoenix now and it's installed on Vista no problems. It gives an error message if you don't plug in their usb interface cable and also a different message if you don't plug in and switch on your tx. I can see lots of JR transmitters as well. I'm using the tx that came with my cx2 which is also on the list. Same connection as JR.

Perhaps you'd better contact their customer support. I believe they'l send you out a new usb interface/dongle

[cambs flyer]

as jb says do a reinstall. dont forget to delete the phoenix rc folder in "my documents"
you will not need to install controler drivers the usb dongle takes care of that and all utilities are installed from the disc

Ron, do I remember correctly you also need to manually delete the phoenix folder in "Program Files" as well mate?