Phoenix Training Videos. Also 14SG setup.

[bikerflier]

When I upgraded to v5 I selected not to download training videos.
Any idea how I can get them to download now. GOT THIS SORTED, GOOD RESPONSE FROM PHOENIX SUPPORT SEE LATER POST.

When using Futaba 14SG I can't seem to get switches to work with idle up and other functions. CAN'T SORT THIS. PHOENIX SUPPORT SAY TO DO IN TRANNY.
THE SWITCH IS ASSIGNED AND WORKING IN TRANNY SETUP BUT DOESN'T WORK IN PHOENIX. STILL STUCK, LOOKING FOR HELP PLEASE.

Any ideas please.

[bikerflier]

Anyone, anything to help.

[waveydavey]

Is it not available when you go through the program updates

[SGD]

You could try asking Phoenix support for advice on the video install issue at support@phoenix-sim.com
Or you could uninstall Phoenix and include the videos option during the reinstall.

Can't help with the 14SG specific issue but have you been through the transmitter setup process ? You should be able to assign switches and functions as you wish during the setup.

[bikerflier]

Is it not available when you go through the program updates

When I did the very first update from v4 to v5 it said videos are 100MB and will take a long download time on slow internet, so I said 'no' don't download. Now I can't find how to get them.

[bikerflier]

You could try asking Phoenix support for advice onobviouseo install issue at support@phoenix-sim.com
Or you could uninstall Phoenix and include the videos option during the reinstall.

Can't help with the 14SG specific issue but have you been through the transmitter setup process ? You should be able to assign switches and functions as you wish during the setup.

Thanks, I will do that, I get so used to using the forum for help I didn't think of the obvious.

[waveydavey]

We could try copying them from my PC and sitting them in the same place in the program files if you want, it's a 300meg folder, happy to stick it on DropBox if you want to give it a go, the other way is if someone has the original *.pkg file for them.

[bikerflier]

We could try copying them from mothersd sitting them in the same place in the program files if you want, it's a 300meg folder, happy to stick it on DropBox if you want to give it a go, the other way is if someone has the original *.pkg file for them.

Thank you.
Only used dropbox once or twice.
I can try with a bit of direction.

I have emailed support as SGD suggested and will post for others.

[waveydavey]

Give me an hour or so and I'll have them up, I'm sure it'll work

[waveydavey]

Here you go, just click on the link, download to your PC and then it needs to be installed here C:\Program Files\PhoenixRC\resources

https://dl.dropboxusercontent.com/u/.../tutorials.rar


Just extract it into the resource folder and it should hopefully work.

[bikerflier]

Thank you.
Just got back home, will try this afternoon and let you know.

Here you go, just click on the link, download to your PC and then it needs to be installed here C:\Program Files\PhoenixRC\resources

https://dl.dropboxusercontent.com/u/.../tutorials.rar


Just extract it into the resource folder and it should hopefully work.

[SGD]

So, how did it go?

[bikerflier]

So, how did it go?

Amazing how everything gets in the way when something 'heli' is needed to be done.
I downloaded Sunday but only just got to test.

It didn't work.

files installed in

.....\phoenixrc\resources\tutorials\english\...

Phoenix support replied Sunday, excellent service, but I've yet to try.
Seems like an almost full install from V4 to V5 .....EDIT..... (No it's not, see post below)

They didn't reply to how to activate switches for idle up on Futaba.
I thanked them for their rapid response and asked again about the switch assignment.
Will post if I get sorted.

[waveydavey]

Oh poo!

[bikerflier]

Thanks for trying, good to have someone who is quickly prepared to help.

Oh poo!

I tried the instructions from Phoenix support and oh so easy.

Should have tried before posting earlier.
No long installs or messing about.

Thank you Phoenix for the rapid response from the 'Support Team'

Here are their instructions from Phoenix Support:-

You can install the tutorial videos by doing the following:

- Download the following file to a known location on your computer, such as the Windows Desktop:

ftp://109.228.28.152/Files/Install/P..._tutorials.pkg

- Once downloaded, run Phoenix and in the Launcher application choose the “advanced” option

- From the options that appear, select “Install an Update” and find and select the previously downloaded file in the file browser window that appears

- The update will install, and you can start Phoenix with the new tutorial videos applied