Tweet
From experience I find this forum crammed full of tech heads so I'd like to seek some advice.
I want to know if there is a free (and easy to set up) way of charting my internet usage.
Ive been with Sky Broadband for about 5 years and in that time never gone over my 2Gb download limit. Early last month I got an email saying that I was getting close to my limit and looking at their usage monitor I had used 1.8Gb in just 5 days.
Now Sky dont charge you for going over at first, what they do is just automaticaly upgrade you to an unlimited package for an extra £7.50 per month if you go over twice in the space of six months.
I thought maybe my router had been hacked so I changed the password and have kept a close eye on the usage. In the first 2 days of this month I've used 15% of my allowance and Ive only turned on the router when I use the internet. I only use the internet for a bit emailing, heliaddicts, etc and as I get under 1mb of download speed I never watch movies, iplayer, youtube or anything like that cause it spends too long buffering so I seriously doubt that Skys monitoring is accurate. Having read about sudden increases in usage relating to other Sky customers its looking like a marketing ploy to get people onto their more expensive packages.
Ive spoken to Sky customer services but they keep saying that I must have a virus or I'm not shutting down my browser but I dont think either is accounting for the problem as Ive tried a couple of different laptops now and Im getting the same problems.
The thing is that once you get bumped up to the unlimited plan youre no longer able to view the "Sky usage tool" so many customers never know whether theyve been scammed or not.
I really dont want to be shelling out another £7.50 a month so what I need is a way of seeing how much Im actually using so if the Sky tool is giving a wrong reading then I can throw it back to them.
I want to know if there is a free (and easy to set up) way of charting my internet usage.
Ive been with Sky Broadband for about 5 years and in that time never gone over my 2Gb download limit. Early last month I got an email saying that I was getting close to my limit and looking at their usage monitor I had used 1.8Gb in just 5 days.
Now Sky dont charge you for going over at first, what they do is just automaticaly upgrade you to an unlimited package for an extra £7.50 per month if you go over twice in the space of six months.
I thought maybe my router had been hacked so I changed the password and have kept a close eye on the usage. In the first 2 days of this month I've used 15% of my allowance and Ive only turned on the router when I use the internet. I only use the internet for a bit emailing, heliaddicts, etc and as I get under 1mb of download speed I never watch movies, iplayer, youtube or anything like that cause it spends too long buffering so I seriously doubt that Skys monitoring is accurate. Having read about sudden increases in usage relating to other Sky customers its looking like a marketing ploy to get people onto their more expensive packages.
Ive spoken to Sky customer services but they keep saying that I must have a virus or I'm not shutting down my browser but I dont think either is accounting for the problem as Ive tried a couple of different laptops now and Im getting the same problems.
The thing is that once you get bumped up to the unlimited plan youre no longer able to view the "Sky usage tool" so many customers never know whether theyve been scammed or not.
I really dont want to be shelling out another £7.50 a month so what I need is a way of seeing how much Im actually using so if the Sky tool is giving a wrong reading then I can throw it back to them.
and a platinum star 
Comment