PC help needed

[steve g]

hello everyone, my email account keeps getting hacked by some chav in japan :distrust: and they send right weird emails to the people in my contacts list and its starting to do my head in, their ip is 221.170.61.191 iv changed my sign in password, was just wondering if there is anything i can do to block that ip from connecting to my account ? please someone help

[Boomer]

Is the email account an online account like hotmail or gmail ?

Sent from my HTC One X using Tapatalk 2

[steve g]

do you mean my account ? if so its a yahoo account, I'm not sure about the account thats hacking me all i got from yahoo was a warning that there had been suspicious activity from my account, how do i find out what account there sending from

[Boomer]

From yahoo im not sure, i know in gmail you can check details of the ip from your sent messages. Usually hacked online accounts are down to password hacks. Worst case you could have some spyware on your pc that is key logging. Just make sure you are fully up to date with your av software.

[steve g]

how can i find out if there is a key logger spyware on my pc ? im using avg virus software and it cant find anything wrong on my pc, dont know why someone wants to hack my email there's nothing there for them

[cjcj1949]

Changing the password won't help with this problem, but it might stop future ones. They have your contacts emails. All you can do is to tell them to block that address in their spam filters and to report it to their isp if they can. Scanning with something like mse might find a keyscanner. If not then they got in another way. Possibly guessed your password, especially if it was short or a dictionary word.

That's an answer to the post before.

People don't need a reason to try to get into other people's accounts. How strong was your password?

[Boomer]

As above your password needs to be strong, blocking the ip is not a real solution as chances are its not there actual ip, and they prob are not based in Japan

[steve g]

my password was a strong one, best i send an email to everyone in my contact list, thanks for your help, i'll try mse see if it finds something

[cjcj1949]

Looks like a change of email might be an idea. Did anybody else know your password or was your pc left on or did someone see you logging on or was the password written down?

The other thing you can do is to use a different browser or you could put Ubuntu on under Windows. The download and installation are automatic and free and you could use it for your emails. It's all point and click and most of the people using it know what they are doing and don't make such a good target.

[steve g]

i'v got to admit that i dont realy know what im doing with computers think im gonna have to get a new email address, can i do that using yahoo as i'v been with them for ever, or is it better to change to a differant provider, sorry to ask such silly questions i just dont know what im doing, and yes most of my freinds know my password and i stay logged into most accounts should i log out every time i turn off my pc ?

[easypickingsere]

Yeah you can make another Yahoo account I have several not that I use them any more. You need to get a bit more security savvy mate. Dont leave yourself logged in, dont give your password out sign out after you checked your mail/ sent mail and as path of course I always delete any history whenever closing my browser and run CCleaner to be sure.

As for changing I have found Hotmail ok for the last 9 years with no probs and also Gmail is pretty good. Watch what you click and open and keep your passwords to yourself!

[LaurenceGough]

I'd go for a Gmail account: [url]http://mail.google.com/[/url]

Far superior to any other ones I've used. Make sure to use a strong password, even if you have to write it down and keep it with you I say that's a lot better than using a weak one which can be guessed online by anyone.

[steve g]

thank you all for your advice (Boomer, Easypickingsere, Cjcj1949 & Laurence) I've changed every password to every account that iv got took me ages signing in to all me accounts and changing them all, should be worth it, the new password is stronger than my last one had to write it down as its long, did an avg & Microsoft security essentials full scans they didn't find anything so good news there, lets hope that puts a stop to me getting hacked, thank you all again