Royal Mail does it again!!!!!!!!!

[discoferret]

From past experience of letters getting lost etc I have always sent important letters by recorded/signed for. Well I sent a recorded/signed for letter to HSBC bank to asking them to correct something on my credit file which was factually incorrect and guess what the letter has gone missing. Its been two weeks and Royal Mail havent got a clue where it is! They take the bloody ****. Now I have to resend the letter which now puts me back to square one!

[chucky21022010]

I feel bad for you. I hope you made the letter through the pc and saved it but if you did the letter by long hand that would be a pain to think and reconstruct the things that you said from the previous letter.:(

Sent from my GT-I9100 using Tapatalk

[dave_g]

[QUOTE=discoferret;810701]From past experience of letters getting lost etc I have always sent important letters by recorded/signed for. Well I sent a recorded/signed for letter to HSBC bank to asking them to correct something on my credit file which was factually incorrect and guess what the letter has gone missing. Its been two weeks and Royal Mail havent got a clue where it is! They take the bloody ****. Now I have to resend the letter which now puts me back to square one![/QUOTE]

Royal mail is truly the greatest postal service of them all...How come do they still get our tax money? we'd be better off training pigeons

[chugga-bug]

To be honest, I'd be more inclined to believe it was the bank that'd lost your letter...
It's funny how everyone praises the likes of Fastlads, Midland etc. on their excellent next day delivery service, yet seem to forget that it's [U]Royal Mail[/U] who deliver the packages to us! The shops are just very good at getting them sent out promptly.. I personally think they do a great job.

I can only think of one occasion when a parcel of mine 'went missing' in the post. No prizes for guessing that particular package was from the infamous Blink Trading! :nightmare:

[RCCHOPPERSUK]

Ian - So true!

[discoferret]

Yes, but I sent it recorded delivery. So the bank has to sign to accept it, Royal mail cannot just hand the letter to the bank without them signing for it. If the bank refuses then Royal Mail has to send it back to me. So in this instance Royal Mail is at fault.

[sacko]

What does the online 'tracking' say on the RM site?

[tomcat]

[QUOTE=dave_g;810726]Royal mail is truly the greatest postal service of them all...How come do they still get our tax money? we'd be better off training pigeons[/QUOTE]

I think people need to remember that recorded delivery items do not get special treatment apart from the signature at the recipient! If the letter is so important pay for special delivery.They get scanned at every office etc on its journey, plus Royal mail deliver over 80 million items each day!!!

[discoferret]

[QUOTE=sacko;810853]What does the online 'tracking' say on the RM site?[/QUOTE]

It says "Item AU*********GB was posted at 67 Regents Park SO15 8PE on 25/02/12 and is being progressed through our network for delivery." that was almost 4 weeks ago! The other letter which I sent at the same time got there the following morning.

[Mikej]

I bought some bits for my Protos 2.5 weeks ago (on a Sunday) it was about £42 worth so I chose Registered post, I realised an hour later that I had forgotten some bits so I ordered them the same afternoon. The "extra" bits that were sent standard mail arrived on the Tuesday, the "registered" bit still hadn't arrived by the Thursday so I re-ordered the bits that were urgent and they arrived the next day - the Registered bits still haven't arrived 2.5 weeks later :( - fortunately FL have refunded me for this bits, so I'll send them back if they ever arrive.

Royal Fail - when they are good, they're good - but when they are bad they're aweful

[squareben]

Same thing happened to me Mike. Ordered from FL, sent out on 29 feb. waiting waiting! ordered some other bits a few days later - ordered friday afternoon, arrived at my door saturday morning. Awesome! But still no sign of box sent on 29 feb! Tracking page says 'Your item is being processed but we have not received confirmation of delivery'. Spoke to guys at fastlads a few times and today, 10 working days after sending, they say they'll probably send it out again. Problem is the main thing i ordered is now out of stock! Grrrrrrr

when they're good, they're excellent, but someone has seriously dropped the ball here! anyway i know i know its just toy helicopter bits! Frustrating though!

[Mslater]

They lost my props twice !!!! both recorded delivery, then they turned up 3 weeks later.

The problem you are going to have is that the bank is bound to get two copies of the letter and try to action it twice. You'll get a letter from them at some point telling you its already been done and you owe them £35.00 for sending a letter to tell you that !