Sky Rip-off

[Twister3D]

Just had a call from Sky, they were trying to sell me a protection insurance on my HD box.
It covers everything sir in case your box goes tits up as its nearly a year old.

I went mad!!!!

Im paying £60 per month and your telling me you wouldn't swap my box if it went wrong??

No sir the box was bought by you and is your property,

Oh well if it goes wrong you can say bye bye to my £60 per month then and I will go else where.

so you dont want the insurance then ?

NO F*** off

Thank you for your time sir.


Bloody hell , with that and charging for a piece of paper telling you how much you owe
I think they are really takin the p1ss now

:banghead:

[aparkin]

lol i no how you feel m8 every1 wants your money for nothing ...but this gets wores if you have multy room they charge you up to £10 per extra box per mouth and you still have to pay to fix are repaces them after you have had it for a year :ack2:

[danch]

My hd box went pop after 2 years, I called up quoting sales of goods act seeing as the box was purchased & had it replaced a week later no charge ;-)

Sales of goods act has so far helped me replace a broken PS3 (rlod), my 2.5 year old tv & sky hd box ;-)

Dan

[LaurenceGough]

Not only this but they'll probably break it remotely now... That's crap.. They probably get them for a few quid (ok maybe a little bit more) and the profits god...


I bet if you opened it up and changed something inside they would complain fast enough, even though it's your own property...

[acwman]

There a a few companies around which claim to be calling from Sky trying to sell you insurance cover so possibility it maybe not from sky? I used to get them all the time when I first got Sky but they don't seem to call anymore.

'Domestic & General' are the only endorsed company which Sky endorse and it is called 'Sky Protect'.

I just told them if my box broke down, I would cancel my sky subscription, and re-apply for a free skybox at another time.

[theglennster]

Just a quick heads up Twister if you are struggling they are dirt cheap on ebay, I picked up a new Pace SKY+ HD box for £36 they are selling for nothing. I think a lot of people are getting pi$$ed off with thier attitude and moving over to cable (Virgin) so they offload the box on the bay, their loss is your gain, certainly a lot cheaper that £60 insurance.

[derrick]

They also want to charge an extra pound if you want a paper bill, or you can have your bill for free if you look at it online,
if that ain't tacking the **** i don't know what is,:ack2:

[LaurenceGough]

[QUOTE=derrick;746251]They also want to charge an extra pound if you want a paper bill, or you can have your bill for free if you look at it online,
if that ain't tacking the **** i don't know what is,:ack2:[/QUOTE]

Think of the trees! (but that's what they'll say) Most companies charge a lot more than that for paper.


Less crap through the post for me though, all good.

[Twister3D]

[QUOTE=theglennster;746249]Just a quick heads up Twister if you are struggling they are dirt cheap on ebay, I picked up a new Pace SKY+ HD box for £36 they are selling for nothing. I think a lot of people are getting pi$$ed off with thier attitude and moving over to cable (Virgin) so they offload the box on the bay, their loss is your gain, certainly a lot cheaper that £60 insurance.[/QUOTE]

My Box is fine, but thanks for the Heads up.

I bought a Sky+ box on ebay before I went HD, so knew you could do that :)

I may have mine on there soon if they wont swap my box IF it goes wrong :)

[chrissy]

virgin want £5 paper billing

[ChrisB]

If your box or dish go wrong,ask for a free callout,if they refuse ask to be put thru to cancellations as you may as well cancel seeing as you cant watch their programs.You will then get your free callout for sure.

I have sky and Virgin and constantly play them off against each other for reduced rates.I have Virgin for phone and BB and i dont want Sky for those but threaten Virgin in switching over to keep their price low,i have Sky for TV and tell them i want Virgin for TV so its all in one but i dont and for that i get a deal off them to keep the TV going.

Virgin play hard ball a bit more but Sky are a pushover.

[chumley]

My Sky HD box went bang a month ago. When I rang Sky they said I would have to pay for an engineer to come out, and as it sounded as if the box was unrepairable I would have to buy a new box! NO CHANCE. I said I would be moving to their rival Virgin outfit.....and surprise surprise.....brand new box fitted free 2 days later. Amazing!!!

[choppertastic]

I had one of there insurance calls then 2 weeks later my sky+ box failed....

[Guest]

I used a local aerial shop, I hate dealing with warranty repairs and organisations based around call centres - local family-run companies always get my business in preference. They said all the new sky boxes are rubbish (they tried to provide two band new ones, both DOA), and in the end told me to just to go onto ebay and buy a Pace unit second hand myself. I was incredulous, even if you want to give £300 away, it's actually impossible to get a working sky box new!

My second hand Pace unit is the most reliable I've ever owned :) Waiting for some Virgin/Tivo reviews though..

[waveydavey]

[QUOTE=acwman;746246]

I just told them if my box broke down, I would cancel my sky subscription, and re-apply for a free skybox at another time.[/QUOTE]

As long as your prepared to wait for 5 years in order to do so, tried that one to be told that I would be kept on record for 5 years and not able to join as a new customer.