Hopefully someone can help. Got Virgin installed two days ago and not been able to connect my games machine to the router, either wired or wifi. My mrs tower is connected fine via ethernet and her laptop fine via wifi.
My machine is being assigned an ip addy tho I cannot connect to the internet, also when I run ping it comes back as request timed out and 100%loss. Both lights are green on pc and router.
Tried Virgins help and support n no use what so ever, asked me to do ipconfig and ping both of which I told them I'd done prior to ringing them. In conclusion told me it was a problem with the NIC, I know this! but they cant help any further.
Hopefully someone will know more about networks than my little knowledge and can help me out here.
Many thanks
Mark
My machine is being assigned an ip addy tho I cannot connect to the internet, also when I run ping it comes back as request timed out and 100%loss. Both lights are green on pc and router.
Tried Virgins help and support n no use what so ever, asked me to do ipconfig and ping both of which I told them I'd done prior to ringing them. In conclusion told me it was a problem with the NIC, I know this! but they cant help any further.
Hopefully someone will know more about networks than my little knowledge and can help me out here.
Many thanks
Mark

Comment