Ebay brandnew 16gb Ipod nano....dun over!

[Eddie]

[COLOR=black][FONT=Verdana]To cut along story short I bid for and won a 4th gen Brand new 16gb Ipod nano on ebay.[/FONT][/COLOR]

[COLOR=black][FONT=Verdana]I received it completely sealed and untampered. After much head scratching to find out why I couldn’t get it to work. [/FONT][/COLOR]
[COLOR=black][FONT=Verdana]I contacted Apple along with the serial number only for them to inform me this item had been bought in Sept 2008 and its warranty was 120 days over due.....and it most definitely not working due to the battery....which I believe a replacement is about £39.00.[/FONT][/COLOR]

[COLOR=black][FONT=Verdana]I have tried to contact the seller but no response as yet…..[/FONT][/COLOR]

[COLOR=black][FONT=Verdana]Any ideas what I can do next? [/FONT][/COLOR]
[COLOR=black][FONT=Verdana]As far as I’m concerned I received the duff ipod. However on the other side of the argument, because the box was correctly sealed the seller would not have been aware that the ipod battery was faulty.[/FONT][/COLOR]

[COLOR=black][FONT=Verdana]I’d be grateful for any thoughts and possible solutions……Cheers[/FONT][/COLOR]

[sacko]

Claim via Paypal, im sure you will get a reply then.

[stevieb337]

i know this might sound funny but try charging the battery and keep the ipod warm ! i have an original 30gb video jobby and i left it in my car one night for two days it would not turn on so i charged it still nothing, thought to myself great have to buy another one so left it in the living room next morning i just tried to turn it on and hey presto it worked but was stuck on one screen so had to do a reset but i spoke to a mate an he confirmed that they really dont like getting cold
dont know if that is what is affecting yours mate but its worth a shot

steve

[Bruinbear]

[FONT=Comic Sans MS][COLOR=blue]If it was not 'as described' then I think you are covered ? :confused:[/COLOR][/FONT]
[FONT=Comic Sans MS][COLOR=blue]Dame annoying though ![/COLOR][/FONT]
[FONT=Comic Sans MS][COLOR=blue]Mike.[/COLOR][/FONT]

[Dedcalm]

I would stick in a dispute myself... unless you want to spend another £40 on a new cell (assuming you cant resurect the old one). Is it Li-ion or Li-Po? I presume over the years of storage it has self discharged below its safe level and thus caput.

[Eddie]

[quote=Dedcalm;404951]I would stick in a dispute myself... unless you want to spend another £40 on a new cell (assuming you cant resurect the old one). Is it Li-ion or Li-Po? I presume over the years of storage it has self discharged below its safe level and thus caput.[/quote]

Believe, but dont quote me I think it's lipo and your right, the apple advisor said after such a prolonged time it's completely discharged...
...The seller has a little time left before I start a dispute, but he did state NO returns!

Many thanks for the posts already.....cheers guys

[Dedcalm]

Distance selling regs mean you cant state no returns... i think anyway. Certainly Paypal will retain the cash during a dispute. I would presume they would expect you to return to the seller, make sure you do this with a signed for service (i.e special delivery) so you can prove to PP that it was returned and delivered. Note that 1st/2nd class recorded doesnt require a sig anymore just the RM tick off as delivered... not sure this is actually worth anything anymore as no sig is taken.

[moonmanflyer]

No returns doesn't matter, if it don't work, it is not as described, just make sure when you send it back, do it by SD, so the cost is covered if it is lost, and you are perfectly within your rights to return it Eddie

[jamiem]

The package being sealed is irrelevant, if you bought it from a shop, you'd take it back right? So therefore the seller is responsible, although im sure they wont be happy. I'd start a dispute now, cut down the waiting time.

[aircooled1968]

ok, dont know if this helps but i work in electrical retail and if the product is faulty you have the right to return it to the place of purchase for a full refund within seven working days, the rules are the same for ebay if it dont work it aint as described and is therfore a breach in the terms and conditions of ebay, get it sent back before its too late.

hope this helps ya

regrads

chris

[nightstalker]

Had this problem some time ago with one of these and i found that resetting the it worked heres how to do it!!!


[url=http://support.apple.com/kb/HT1320?viewlocale=en_US]How to reset iPod[/url]


worth a try mate as it worked for me

[jamiem]

Did you get anywhere with this?