Wanted - Buzz Lightyear Spares

[Steve]

Just on the off-chance.......

Wanted - Disney Buzz Lightyear 12" toy spare part.

Have you (or one of your children!) got an old broken 12" Buzz Lightyear toy kicking around that I can rob a spare part off?

My boy's one has a broken arm at the elbow - needs a new internal joint.

He would be extremely grateful. :)

Thanks.

:cheers2:

[Steve]

Well my faith in customer service standards has been renewed today.

I rang the Disney Store customer help line to see if they could supply the spare part I need for my boy's Buzz. They said that they couldn't, but if I sent the damaged toy back to their address in London, they'd send out a brand new one absolutely free of charge. This being despite the toy being out of warranty etc.

Three cheers for Steff at the Disney Store UK.

:)

[chemicalbro]

dont see that every day...
nice one disney store

[blackbrabus]

Now thats good service, well done disney.

[Steve]

New Buzz arrived this morning.

:party:

[400blade]

and i bet your lad is buzzing with buzz well done disney