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Mikado - excellent customer service!

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  • #1

    Mikado - excellent customer service!

    After my recent Vbar episode, see this thread:

    http://www.rcheliaddict.co.uk/main-discussions/78665-450-pro-over-350-damage-field-doom-strikes.html

    I contacted Mikado in the hopes they could offer me something.

    Well today they offered me a brand new mini vbar unit at half price!

    Really pleased.

    Great customer service!

    Dan
    Field of Doom Flight Club - Founding Member, regular contributor!

    It is sometimes better to remain quiet and be thought a fool, than open your mouth and remove all doubt.

    Proud owner of 2 x Eddie Goldstars
    RCHA Member

    LFXproductions create high quality video productions.
    LFXproductions.co.uk
    For more info email us at dan@lfxproductions.co.uk
    Tags: None
  • #2
    Cool

    They usually offer a heavily discounted unit, IME anyway.
    x 3

    Comment

    • #3
      That's awesome! Good result there mate.
      Very proud to be an Align-Trex.co.uk Team Pilot!

      SAB      Goblin 700 / V-Bar Blueline 5.3 Pro
      Trex 600 EFL Pro / V-Bar Silverline 5.3 Pro
      Trex 500 FBL /       Beast X
      Futaba 8FG

      Proud Owner of 2 EGS Awards

      Comment

      • #4
        I'd never thought to ask them before. Very happy customer.
        Field of Doom Flight Club - Founding Member, regular contributor!

        It is sometimes better to remain quiet and be thought a fool, than open your mouth and remove all doubt.

        Proud owner of 2 x Eddie Goldstars
        RCHA Member

        LFXproductions create high quality video productions.
        LFXproductions.co.uk
        For more info email us at dan@lfxproductions.co.uk

        Comment

        • #5
          Chuffed for you. The monetary cost to them is negligible but priceless as a customer service exercise. Everyone's a winner ;-)
          sigpic


          Rave ENV Nitro
          New Logo 550
          Synergy N5c
          TSA 700E night flier
          I use VBar control because it's feckin awesome I use NEO rescue when I remember to
          5 x EGS thingys and a Platinum star doo dah

          Comment

          • #6
            Great news Dan,
            So much better than a kick in the teeth
            Paul.
            2 x TDR II Bavarian Demon AXON, Pyro Comp 850/50, Kosmik cool 200, Futaba BLS, 15s
            TDR Bavarian Demon 3X, Pyro Comp 750/56, Kosmik cool, 14s, Savox: SB-2282SG, SB-2283SG Tail
            TD            R             Bavarian Demon 3SX, Pyro 750/56 comp Kosmik Cool 200, Savox,
            Logo 600SE, Bavarian Demon 3SX, Pyro700/52, 80HV,
            Logo 480 xxtreme, Bavarian Demon 3SX, Scorpion, Savox, YGE,

            Comment

            • #7
              Good news, but if you can try and get them to replace everyone's stripped Logo main gears too .

              Comment

              • #8
                I heard they usually replace stuff at a discounted price or roughly what they would charge the trade so not losing anything on it.

                I have had faulty v bars out of warranty replaced foc on 3 occasions but never had to try a damaged v bar before.

                I thought Logo main gears didnt strip unless meshed wrong
                Last edited by ChrisB; 04-06-2012, 12:13 PM.

                Comment

                • #9
                  Originally posted by ChrisB View Post
                  I thought Logo main gears didnt strip unless meshed wrong
                  You did ask for that Laurence.

                  Comment

                  • #10
                    if you get to keep the dead one send it to me and i will fix it...

                    Steve
                    Steve...

                    Outrage RC Field Rep


                    Now enhanced with some more EGS's....

                    Comment

                    • #11
                      Yeah Steve, still got the old one. They said it's "****ed". Will send in the week.
                      Field of Doom Flight Club - Founding Member, regular contributor!

                      It is sometimes better to remain quiet and be thought a fool, than open your mouth and remove all doubt.

                      Proud owner of 2 x Eddie Goldstars
                      RCHA Member

                      LFXproductions create high quality video productions.
                      LFXproductions.co.uk
                      For more info email us at dan@lfxproductions.co.uk

                      Comment

                      • #12
                        The proof of the UBER v is in the flying.... watch this space...

                        STeve (it may still be fcuked)
                        Steve...

                        Outrage RC Field Rep


                        Now enhanced with some more EGS's....

                        Comment

                        • #13
                          Originally posted by Lynx.1677 View Post
                          They said it's "****ed".
                          Is that a technical term?
                          Very proud to be an Align-Trex.co.uk Team Pilot!

                          SAB                          Goblin 700 / V-Bar Blueline 5.3 Pro
                          Trex 600 EFL Pro / V-Bar Silverline 5.3 Pro
                          Trex 500 FBL /                           Beast X
                          Futaba 8FG

                          Proud Owner of 2 EGS Awards

                          Comment

                          • #14
                            Originally posted by dani_r View Post
                            Is that a technical term?
                            Oh yes.
                            Field of Doom Flight Club - Founding Member, regular contributor!

                            It is sometimes better to remain quiet and be thought a fool, than open your mouth and remove all doubt.

                            Proud owner of 2 x Eddie Goldstars
                            RCHA Member

                            LFXproductions create high quality video productions.
                            LFXproductions.co.uk
                            For more info email us at dan@lfxproductions.co.uk

                            Comment

                            • #15
                              Really pleased for you Dan, still a hefty pay out but softens the blow.
                              I only feel half as guilty now for letting you have it back.
                              TRex 500 FBL DFC VBar Pro Blueline, Standard Align Setup.
                              TRex 500 Pro DFC 3GX, Standard Align Setup
                              mCPX
                              Phoenix
                              Futaba 10C

                              Comment

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