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  • Skyline aftersales

    Hi Im have a rought ride with regards to after sales from Skyline. I could tolerate some of it but they appear to have a bad attitude,
    has any one else suffered at there hands ?

  • #2
    Aftersales care

    No,Bob and the guys up there are generally good as gold
    Paul

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    • #3


      Really should add more to a post of this nature.

      Take it you have rang and talked to Bob?
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      • #4
        Originally posted by squadi View Post
        Hi Im have a rought ride with regards to after sales from Skyline. I could tolerate some of it but they appear to have a bad attitude,
        has any one else suffered at there hands ?
        What's the problem? I find the guys at Skyline a very good bunch.

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        • #5
          I was charged for next day delivery for my sim on a saturday at the start of a bank holiday on my 1st & only order from them
          Yes the big sigpic is coming back

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          • #6
            Originally posted by p4ddy View Post
            I was charged for next day delivery for my sim on a saturday at the start of a bank holiday on my 1st & only order from them
            So, special delivery, next day, tracked and insured up to £500.

            How shocking.
            James
            __________________________________________________ ___________________________________
            SEMAS Flying Club

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            • #7
              in all the times i have orederd from skyline i have never had a problem.
              and allways been made welcome in the shop when i have been there.
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              • #8
                Bob's always been a good guy, I've had things from him years ago, from his time at revolution models, always ready to help out, I suggest you PM him, BobJ.
                Paul.
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                • #9
                  not like skyline at all
                  mark
                  3x700s none mine

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                  • #10
                    Originally posted by squadi View Post
                    ...has any one else suffered at there hands ?
                    Only thing that has suffered in my case is the state of my wallet

                    Never had anything other than great service before during and after.

                    I'd always suggest a direct phone call to resolve any problems with Skyline and if you still don't get satisfaction and feel the need to post, at least post enough details so people can form an opinion as there are always two sides to these things and people are not just going to assume the retailer is automatically at fault in the absence of details.

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                    • #11
                      Bob is a good bloke and if you ever deal with him you'll get great service - he did have some hopeless people working there a few years ago as I had some shocking service on a couple of occasions when I was starting out, I'm afraid I always thought of Skyline was more of a shop for the experienced people who knew them rather than outsiders.
                      Clones are bad


                      .... that includes Align ones

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                      • #12
                        Bob is on here
                        + 7 x Eddies finest EGS's


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                        • #13
                          When I worked for somebody else I used to take all sorts of cr*p from customers - it mostly hurt when they had a bad attitude and were completely in the wrong.

                          Now I have my own business I can escort them to the door and tell them to P*ss off.

                          If I was Bob and saw your post - your eleventh ever post - I would metaphoriaclly take you to the door and tell you to P*ss off.

                          Unless you are willing to post accurate objective facts then I suggest you delete your ill conceived thread.

                          Business is tough for everyone and in 24 hours there has been a lot of badmouthing about two UK suppliers without any real evidence to support claims.

                          This forum is kept going largely by advertising by suppliers - if they pull out for fear of a newbie demolishing their bsuiness overnight the forum could vanish and with it a treasure trove of priceless knowledge and generally good humour.

                          Delete the thread and talk to Bob.
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                          • #14
                            Originally posted by squadi View Post
                            Hi Im have a rought ride with regards to after sales from Skyline. I could tolerate some of it but they appear to have a bad attitude,
                            has any one else suffered at there hands ?
                            I've had a very similar experience with skyline, so no, you are not on your own there.

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                            • #15
                              I have been with Skyline for some years now & every order Ive made has been next day even if I order Friday turns up Saturday, never been able to fault them great lot of guys well & girl.
                              I doubt your'd have support on this one!!!
                              Last edited by tourerjim; 01-02-2011, 07:10 PM.
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