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  • #16
    i do have the patience of a saint, im learning to fly a heli lol. i do want to get it back before it snows, so i am a bit edgy now, but like i said, it was a favour to fix it, good customer care etc, would just like to know. maybe i'll text him again
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    • #17
      I have loads of patience but 6 weeks would stretch mine that's for sure.
      Last edited by Tim Procter; 16-11-2010, 10:54 AM.

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      • #18
        well im hoping it will be back with me soon, and stays in one piece this time, its having anew digital tail servo on, so that should help, watch this space, if anyone hears from Alex, let me know
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        • #19
          more bad feedback on ebay, but still no joy, lets hope he hasnt argued with another trailer
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          • #20
            Andy, you've got the patience of a saint. I did offer to sort the model for you, if Alex hasn't had time and you can get it back let me have a look at it for you.
            Humble owner of 7 Eddie Gold Stars and Ex - member of Mk Heli Club
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            • #21
              you did offer, and i thank you for that, 3 weeks ago alex was waiting for some screws, then it would be ready, just contact would be good at the moment, so theres no point me getting annoyed, cause i cant contact him, tried texting, nothing, not even a delivery report. dont get me wrong, there may be a problem his end that means he cant reply of even read them, however, it makes you wonder so i have a complete record of emails, payments and records of delivery and signatures, for what good it may do
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              • #22
                i probbaly shouldn't say this but I live close ish, to alex I belive he is from Newport Shropshire, But I don't know him as he doesn't fly at my local clubs, but if you have an address I could pop round just to see if he is still there / alive and ok ????

                I think I live about 8 miles from him .
                I also hope he is ok as we are a small comunity and his name is getting tarnished by lack of contact, thats very unusual.

                Any Ideas anyone ????????????????

                Worried x Rachel

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                • #23
                  Not sure if he'd like someone popping round, il hold off on that one for now, very nice idea though. like ive said, im not trying to stir it up for Alex, just a bit concerned, its been a while, and with the feedback hes got on ebay it makes you wonder if everything is ok, business still running, no one knows, and he has my heli!!!!, its only been with me for a few weeks before i had to send it back for repair, I think Alex has had it longer than i have!!
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                  • #24
                    ok no problem and good luck x Rachel

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                    • #25
                      im sure grant spoke to alex just before grant went abroad
                      im sure he will be back asap

                      stefan went to his house a few weeks back and he seemed fine

                      cheers craig
                      Black Country Helicopter club.

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                      • #26
                        I hope you guys get it sorted.. My previously dealings with Alex was top notch so I dont know why the change in attitude.. as Martin has mentioned.. short of a Illness or bereavment, this is unacceptable.

                        I dont know if you guys have the same number or know.. but his Blog Website has his mobile number on there for public view.. its just below half way down on the link! Innovation RC Blog About Again I hope it all gets sorted!
                        Eddie
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                        • #27
                          good to know, now i just need alex to reply to the email or txt now.
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                          • #28
                            number is the one i have in my phone, which was saved after he phoned me right in the beggining of having heli troubles, great customer service, he spoke to me for about 45 mins, what happened, what did you do etc etc, then the great offer of fixing it, plus upgrading for just the price of parts, hes very pleasant to talk to, its just going to harm his reputation with not communicating, hence the ebay feedback
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                            • #29
                              so alex, when you get to read all this, its not a slagging off session, its was just concern, like rachael said, its a community in here, and we look out for each other
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                              • #30
                                hey guys i understand your concerns but alex is a well known member of here with quite a few people knowing where he lives and his personal home number etc,alex doesnt seem the dodgy type of fella.
                                he does need to make contact with some thats for sure but if he hasnt contacted us i myself or grant will go and see whats happening and make sure hes ok.
                                cheers craig
                                Black Country Helicopter club.

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