Horizon Hobby

[GravityKills]

After two cases of lockout in different helis and different places, I sent my AR 7100 back to Horizon UK.
Now I received a new one. The letter said they didn't find any fault but replaced it anyway
Thanks for this, and thanks for handling it so quickly!

[spunkmyer]

HH have a great customer service when it comes the TX/RX department

[BaRoN30s]

whats the procedure for sending a RX back to them to be checked out.? do i have to phone & explain what the problem is or just mail it back to them with a note of the problem..

and could you tell me the address to where it should be sent.

thanks.

[Janek]

What Tx are you using ?

The reason I ask is that I use a JR Tx with a module, but the original module (the one with the "plumbing" connect to the aerial) suffered from poor contacts, and I kept suffering loss of Tx to Rx coms, luckily while on the ground !

I've now replaced the Tx module, with a newer, tighter fitting, version, all is good now.

I'm effectively saying that your Rx issue, might be the Tx instead ?

[richieclarkie]

I would send your receiver back with a covering letter explaining what the problem is. Be honest, if it's had a crash and often they just sort you out anyway. I've had 100% good service from Horizon. They are one of the best distributors out there.

Their address is:

Service Department
Horizon Hobby UK Ltd
Units 1 to 4 Ployters Rd
Staple Tye
Southern Way
Harlow
ESSEX
CM18 7NS

[BaRoN30s]

thanks guys.. my TX is a DX7 works fine with my 500 but not on my 450 with the 6100e RX.. after a few mins one of the servos will stop working then when i couple it back up its all fine again for a few mins then another servo will stop working....