Thinking of upgrading the firmware in your Eagle Tree V2?

[sabre2]

Posted this in a couple of places, but just in case it will save someone some grief:

Hi

If you have an Eagle Tree V2 data logger, you might want to consider leaving the firmware and PC software at whatever version it's on now. Let me explain why.

I had a perfectly serviceable V2 which I decided to upgrade to the latest V2 firmware and software. Following the instructions (which are pretty simple), the firmware upgraded but then the software on the PC froze. When I restarted it, the USB light on the data logger would not and still will not light - the device has been left in a broken state.

I have since found other references in a couple of forums to this phenomenon, so it's by no means an isolated occurence.

What is disappointing is Eagle Tree's response - they think it reasonable that I should ship the device to them at my expense (both ways) and also pay a repair charge. Since this would cost more than price of a V3, this is merely a roundabout way of saying 'get lost'. Let me reiterate - this was a perfectly functional device before I applied their upgrade.

So, in conclusion, if it works - leave it alone!

Regards
John

[Dedcalm]

Sounds like the bootloader didnt complete the update and has been left in a non functioning state... This is always the risk when upgrading firmware that does not have a 2nd backup copy on the device.

I would expect them to re-flash the microcontroller though as the fault was as a result of upgrading their code using their s/w that failed.

Certainly doesn't do their reputation any good, you would think people would fight tooth and nail to keep their reputation.

[EtheAv8r]

If this were Horizon, they would reflash FOC without question or hassle as they do with their Spektrum RX's.

Shame on Eagle Tree. I have an e-logger V3 and I will now be wary of ever re-flashing it!