Brain Update Failed

[Guest]

Just trying to update new newly purchased Brain2 to firmware V3, but keeps saying update failed, no internet connection or service unavailable.

Unable to do a set-up without the update, as it seems there is a mismatch, and setup wizrad doesn't work......

Anyone else having problems connecting...?

[crash-test-tomo]

Yes, I had the same message. Strangely my brain1 updated with no problems?!
This was though the first time I've used the brain2 with USB only, and the first time its not done as its supposed to! I will try to update again later with the unit powered and report back..

Dan

[Guest]

Same here, updated four old Brains to V3 with no problems..........this is a brand new unit and thought it was faulty.....

I'm stuck with a set up, as V2 firmware doesn't talk to V3 software.........

[Guest]

Sorted it......uninstall and re-install the PC software.....must be an issue with driver or something.....

[crash-test-tomo]

Brilliant, that would have been my next suggestion!
I havnt had chance to look yet