Hobby King

[Pav]

Hi, I have ordered a battery for my Nano from Hobby King five days ago, are they slow on delivery?

Also I was flying the other day indoors and my dog decided he was gonna get my heli... I made him leave it in time, but no more flying when he's indoors, anybody else's dog chase their heli?

[JoeBailey]

Hobby King

If you ordered it from the Hong Kong warehouse it can take up to 4 weeks to arrive most of mine are 2-3 weeks but I have waited 5 weeks before.

[Pav]

Ty....

[davew]

Which warehouse was it from? UK, Euro or World?

UK can be a few days, the others a few weeks.

For the savings made on one small battery for a Nano, you should have bought locally. If you are spending a couple of hundred on batteries then fair enough use HobbyKing.

[SGD]

Depends on which warehouse you ordered from. If it was the UK or the European then delivery is usual no more than 5 or 6 working days but if it's the International (Chinese) warehouse then, as Joe says, it can be anywhere between 2-4 weeks.

[Pav]

Its says unpaid on the website, yet I can see the money gone from my bank account ?

[chucky21022010]

Re: Hobby King

Its says unpaid on the website, yet I can see the money gone from my bank account ?

Did you happen to use paypal? or any means of payment?

[cjcj1949]

Talk to HobbyKing.

[Pav]

Hobby King response

"Hi Paul,Thanks for contacting the HobbyKing Support Team.
We are sorry for the inconvenience this might have caused you. We apologize for the inconvenience. The error was due to the recent update from our payment system and because of this some of the orders were not activated automatically. Please be advised that I have already verified your payment and you order is now in "In Print Queue" status and will be processed for shipping shortly. Please kindly check within 24 to maximum of 48 hours for updates. I will also make a follow up for you. We will send you a confirmation email once your order has been posted.
Thanks for emailing support.
If you have any other questions, please let me know."
Regards.
Luke
HobbyKing Support Team

[Pav]

Update, email with tracking details received

[MarkG_R1]

Where in devon are you Pav?

[Pav]

Honiton, you?

[Planehazza]

I've had HK do the same to me. 10 days later the status was still unpaid even though I'd paid immediately using CC/PayPal.

[MarkG_R1]

I'm in Lifton mate about 15 miles from okehampton, back on topic I'll only purchase lipo's from hobbyking again IF they'll check cell voltages before sending like other retailers do, because its such a faff to sort out if one has a dead cell, I just had to open a PayPal claim to get any response from them after they agreed to send me a replacement

[heli]

Its says unpaid on the website, yet I can see the money gone from my bank account ?

I had the same happen to me, quick online chat and they sorted it out. Must be a glitch in the new updated website. If you don't order lipos and less than a kilo, the Global warehouse are getting stuff delivered in the UK within 4 days! Use the UK Direct postage option. Lipos from the UK warehouse can arrive within 24hrs using Parcel Farce.

Turnigy lipos are great value but you can't beat good quality ones IMO