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Thread: Good Practices for listings

  1. #1
    Administrator Stuart's Avatar
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    Default Good Practices for listings

    I know its maybe something most take for granted. However, the corner we've built to help were possible when issues of disputes arise between a buyer and seller has raised what I think needs attention.

    I don't want it to be a golden rule as such but just common sense really.

    So I want to just list below briefly what I would see as good practice for listing item/s for sale.

    1. Clear descriptions on goods
    2. Conditions of goods - New or Used (If the later please pay attention to how much use and its current condition, for example. OS50 Hyper 6mths old - heavy useage [flown every weekend] on 20% Magnum all parts from new)
    3. Pictures of actual item or video ideally if heli - take as many pic's as possible or link to gallery on here or elsewhere.
    4. If you have a price in mind then let us know or range
    5. If postage know and payment formats preferred please say.
    6. Mark an item sold by using the edit function and change the Thread Prefix to #SOLD# and then close the listing?

    If a buyer recieves goods and feels they do not match the description

    1. Talk with seller first - take pictures / video
    2. Highlight area's for concern and give your preferred solution
    3. Only once the above has been agreed then move on
    4. Any issues should be raised as soon as possible any longer could be considered acceptance of goods as is.

    Please let me know of any points you feel would help, then we can have it set as to what we all expect. Unlike eBay and alike were the quality control is lax to say the least, we can here atleast get some control to ensure that all get what they are expecting as a minimum. Not that its not working okay - just concious that as we get bigger its harder to control unless we're all in agreement.

    Ulimately the site cannot be held liable for any sales that take place on here, but we can do is to try and make it that all use the above as much as possible if not all of it to ensure that each party in any transaction is more than happy.

    Views and opinions welcome.
    Last edited by Stuart; 19-09-2012 at 07:44 PM.
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  3. #2
    Site Sponsor Mart61's Avatar
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    This has my support as written Stuart. Good moves I think.
    Martin

    Most of the Aligns, fair few Spektrum bits, bunch of Align & HiTec servos, OBE, VD & Bar.


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    Old fart with toys Kwickkwack's Avatar
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    Good to go at that I think Stuart.
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    Registered Member scallybert's Avatar
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    Default The Deal's The Deal

    In my view, once a deal is agreed, that's the deal and you stick to it. I've fallen foul of this myself (seller changed mind after I'd sent off cheque), and I'm sure I've seen others having similar experiences.

    Is this something that should/could be covered in the guidelines ?

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    Quote Originally Posted by Mart61 View Post
    This has my support as written Stuart. Good moves I think.


    Seems fine to me, Stuart.
    Brian


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    SWRCH- Go big or go home moonmanflyer's Avatar
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    Nice Stuart, i agree with all said.
    I personnally have never had any issues and have bought and sold quite a few things from a 5 quid servo to a RTF Trex 500 and many things also.
    I would trust people on this forum alot more than i would on ebay for sure.
    James

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  9. #7
    Registered Member ivor-bigen's Avatar
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    sounds fair.
    Ivor

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    Unhappy selling on heliaddicts.

    Quote Originally Posted by Stuart View Post
    I know its maybe something most take for granted. However, the corner we've built to help were possible when issues of disputes arise between a buyer and seller has raised what I think needs attention.

    I don't want it to be a golden rule as such but just common sense really.

    So I want to just list below briefly what I would see as good practice for listing item/s for sale.

    1. Clear descriptions on goods
    2. Conditions of goods - New or Used (If the later please pay attention to how much use and its current condition, for example. OS50 Hyper 6mths old - heavy useage [flown every weekend] on 20% Magnum all parts from new)
    3. Pictures of actual item or video ideally if heli - take as many pic's as possible or link to gallery on here or elsewhere.
    4. If you have a price in mind then let us know or range
    5. If postage know and payment formats preferred please say.

    If a buyer recieves goods and feels they do not match the description

    1. Talk with seller first - take pictures / video
    2. Highlight area's for concern and give your preferred solution
    3. Only once the above has been agreed then move on
    4. Any issues should be raised as soon as possible any longer could be considered acceptance of goods as is.

    Please let me know of any points you feel would help, then we can have it set as to what we all expect. Unlike eBay and alike were the quality control is lax to say the least, we can here atleast get some control to ensure that all get what they are expecting as a minimum. Not that its not working okay - just concious that as we get bigger its harder to control unless we're all in agreement.

    Ulimately the site cannot be held liable for any sales that take place on here, but we can do is to try and make it that all use the above as much as possible if not all of it to ensure that each party in any transaction is more than happy.

    Views and opinions welcome.
    what also would be nice is when you complete a transaction a feedback system is used ,as i know from my exsperience that i have sold items on here and have never had a good seller listing yet,even when i e-mailed the buyers to make sure they are happy with there items,still no feedback,yet then i see the same buyer purchase from a well known member, shazam!!!( this is not the name of a member)but you get my drift.FEEDBACK LEFT IN GOOD BUYER SECTION,would,not mind too much but some of these buyers are well known people on this site!may be i,m not in the right click!
    such a shame.
    Last edited by themagician; 01-05-2009 at 11:37 AM.

  12. #9
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    Default

    It would be useful if sellers left the prices up for future reference.

  13. #10
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    Nice one Stuart.. Members like me on a budget really rely on honest sellers. Over the past year I have never been burned on any purchases from members on this forum. We all owe that to the rules and regulations in place.

    David
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    ..all controlled through my new Futaba.. ooohhh..

    ....almost forgot, my new T-rex 600efl pro dfc Beastx


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