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  • #1

    Top dogs

    Best costomer service bar none let add to an order (although i got wrong bits doh! my fault lol) held my order for some stock to arrive and still it turned up today rar, only ordered it yesterday Top boys thank you very much.

    cheers terry
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  • #2
    maybe they could pull there finger out over rcslopsurfers charger, very poor service imo, had it nearly 6 weeks now not even a email with an update.
    Troll buster
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    • #3
      try email them or even ring they were great with me yesterday hope you get sorted

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      • #4
        Originally posted by dieselcarb View Post
        try email them or even ring they were great with me yesterday hope you get sorted
        Everything has been done from his end, numerous emails, phone calls etc, just bad service.
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        • #5
          8 weeks & counting actualy Ross 3 emails & promises of checking up & getting back to me but no body ever has done. Good customer service lol it's a joke they only want your money & are fast at getting that if you have a problem later down the line don't expect such swiftness. Next step for me is trading standards unfortunately.
          Last edited by LipolyGone; 11-03-2012, 08:59 AM.
          Martin
          Aka RCSlopesurfer

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          • #6
            Ive always had great service form fastlads, bar it from ordering, receiving orders, needing help, email or any other way they have always been very good 2 thumbs up!!!

            Click to visit RC Hero or visit             www.rcheroflightteam.co.uk for the flight team blog.

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            • #7
              sorry to here guys im new to heli flying but have made a few orders, been spot on

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              • #8
                Allways had excellant service includeing having faulty goods replaced.yours,Marty.
                Chase 360 and JR Ninja all controlled by JR XG8


                proud owner of 2 EGS's

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                • #9
                  Maybe Hyperion is taking the same stance you took when the charger developed a fault and left it 11 months before contacting FL, judging by you thread on the subject.

                  Don't forget FL have probably retuned your charger back to Hyperion, wherever the heck they are located in the world at no cost to you, so considering its age I would be grateful and be patient as it may be taking some time to rectify the fault.

                  I would however recommend that next time you send it yourself, bear the brunt of sending an item like that overseas yourself and then we can stop hearing you bitch about it.
                  Happy Flying! Thanks - Dave
                  Sponsored by my own hard work and my good friend's Visa & Mastercard.
                  GAUI NX7 / OS105HZ-R / Powerboost Pipe/ Spartan Vortex VX1N
                  GOBLIN 770 / Scorpion 5025-440 / YGE160 / Spartan Vortex VX1N / GensAce 14S Baby!!
                  Curtis Stingray500 - FPV Pylon racing

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                  • #10
                    Your a bit of a prat Dave arent you I wonder where fast lads arse & your feet actualy start an end.
                    I've pmed you but if you want to take it any further feel free to aproach me at one of the many flyins I will be at this year & we can sort this idiocy of yours out for you.
                    Martin
                    Aka RCSlopesurfer

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                    • #11
                      Originally posted by rcslopesurfer View Post
                      Your a bit of a prat Dave arent you I wonder where fast lads arse & your feet actualy start an end.
                      Lol!..
                      x 3

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                      • #12
                        Originally posted by rcslopesurfer View Post
                        Your a bit of a prat Dave arent you I wonder where fast lads arse & your feet actualy start an end.
                        I've pmed you but if you want to take it any further feel free to aproach me at one of the many flyins I will be at this year & we can sort this idiocy of yours out for you.
                        Lol!!!!!!!!!!!!
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                        • #13
                          Originally posted by SynergyMAN View Post
                          Maybe Hyperion is taking the same stance you took when the charger developed a fault and left it 11 months before contacting FL, judging by you thread on the subject.

                          Don't forget FL have probably retuned your charger back to Hyperion, wherever the heck they are located in the world at no cost to you, so considering its age I would be grateful and be patient as it may be taking some time to rectify the fault.

                          I would however recommend that next time you send it yourself, bear the brunt of sending an item like that overseas yourself and then we can stop hearing you bitch about it.
                          While I'm not interested in getting in to an argument over a pretty obnoxious reply, it's worth stating that it's not as if Fast-Lad are doing Martin a favour by sending his charger off, they are simply fulfilling their duty as the retailer who sold the faulty charger. Also worth remembering that it's one of the reasons there is usually a ~25% markup on most products to allow them some overhead in instances like this, not just to line their pockets

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                          • #14
                            Sorry for this guys I tried for a week to not bite on Daves Reply here but today it got to me finaly.
                            That was Daves initial hope I'm sure, in exactly how hes worded his dig at me. I am a fan boy of fastlad, I've spent thousands
                            there when others have asked me to use Midlands, I would guess I'm into fastlads for probably 10k since starting the hobby in 2006.
                            But aparently I'm expecting too much to get my charger sorted & as Daves obviously their spokesman here I will give up now & just right it off
                            down to experience & buy a pl8 from midlands.
                            Last edited by LipolyGone; 17-03-2012, 07:54 PM.
                            Martin
                            Aka RCSlopesurfer

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                            • #15
                              PMSL!!! It was worth waiting a week for your reply Martin . I could think for a month and not come up with one as good . Rob

                              Sent from my GT-I9000 using Tapatalk
                              Rob .


                              Thunder Tiger X50 Nitro V.Bar . T.Rex 500 Fu.Bar . T.Rex 450 Fly Bar . Blade 130x . Pheonix . Realflight . Seb Art Pitts Python . Seb Art Katana 30 . E.Flite Ultimate 20-300
                              . Spectrum DX6i & Futaba 8FG Super & SimStick for Futaba . SWRCH .

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