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can anyone help sorry im new to this i have reflex xtr v5.04 red dongle eveytime i put dongle into the usb it comes up windows cannot recognise the usb device i have to take it out and re inserting it eventually it will come on i have tried it in another pc and it does the same i am running genuine windows xp pro with 2.6 ghz processor and 1 gig ram thanks pete if you have any advice please let me know i hope i can find this psot again lol