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#1 (permalink) |
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Registered Member
Join Date: Sep 2008
Location: Bristol
Posts: 491
Thanks: 73
Thanked 85 Times in 66 Posts
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I had a spektrum receiver that started to glitch, so I emailed Horizon, and they said sent it to them to have a look at.
So Tue I sent it off, and was expecting an email next week or so, to let me know what was wrong with it. But no... Today I come home to a new rx FOC, with a note saying the old one had a Intermittent connection fault. How great a service is that ![]() Well done Horizon, I am VERY impressed. |
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#2 (permalink) |
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Site Sponsor
![]() Join Date: Dec 2008
Location: North Wales
Posts: 3,203
Blog Entries: 16
Thanks: 2,340
Thanked 1,145 Times in 882 Posts
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You are not alone! HH give the best customer support I've ever seen.
I asked if they could sell me an AR7000 case, as I bust mine in a crash, they replied, not an item they sell, but they'll send me one FOC. Unbeatable.
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Brian More enthusiasm than skill And proud owner of 2x |
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#6 (permalink) |
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Super Moderator
![]() Join Date: Dec 2003
Location: South Shields, Tyne & Wear
Posts: 5,839
Blog Entries: 2
Thanks: 818
Thanked 2,157 Times in 1,680 Posts
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HH support is one of the best in the business, second to none IMO. They sent me a trim FOC this morning for a mates DX7. Dont get any better than that. They actually take into consideration that its very simple to fix problems like that. They use their heads and save the customer time and effort. Definately one of the best distributors ive dealt with so far anyways. Aurrora and Fastlad being the other 2 up there with them (IMO anyways)
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Cheers Lee ![]() M&NBling BenderCap! Align Trex 700 NP Align Trex 600 NSP FBL Align Trex 600 E CF Align Trex 450 Pro Outrage Velocity 50 Thunder Tiger Raptor 50 V3 Titan |
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| The Following User Says Thank You to Made2Fade For This Useful Post: | Fast_lad (07-07-2009) |
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#7 (permalink) |
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Registered Member
Join Date: Jun 2009
Location: Hedge End, Nr Southampton
Posts: 159
Thanks: 117
Thanked 20 Times in 20 Posts
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Who is this HH? Any links to them, please.
Chris.
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Please don't rush me, I'm in too much of a hurry. CX2. Love it. HoneyBee 2CP being a right pain. Need a new hammer. Phoenix. defying death safely. |
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#8 (permalink) |
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Site Sponsor
![]() Join Date: Nov 2008
Location: southampton
Posts: 1,071
Thanks: 807
Thanked 191 Times in 118 Posts
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Horizon hobbies... sell spektrum radio gear.
![]() Welcome to Horizon Hobby UK EDIT: just looking they sell everything
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Dandeman x4 eddie Gold star -Sceadu 50 -wildcard plank -xray seagull plane -phoenix and dx7 |
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| The Following User Says Thank You to dandeman For This Useful Post: | Photex (03-07-2009) |
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#9 (permalink) | |
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Site Sponsor
![]() Join Date: Dec 2008
Location: North Wales
Posts: 3,203
Blog Entries: 16
Thanks: 2,340
Thanked 1,145 Times in 882 Posts
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Quote:
![]() ![]() Never dealt with Aurora, but I'm with you on the others, Lee.
__________________
Brian More enthusiasm than skill And proud owner of 2x |
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| The Following User Says Thank You to Brian Gifford For This Useful Post: | Fast_lad (07-07-2009) |
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